Lead Technician

Express Wash Concepts•Etna, OH

1d•Onsite

About The Position

Moo Moo Express Car Wash, operating under the parent company Express Wash Concepts, is a rapidly growing company seeking individuals interested in career advancement. We are more than just a car wash; we are committed to fast, eco-friendly services, exceptional customer care, and community involvement, while providing ample opportunities for personal and professional growth. The Lead Service Technician is a hands-on technical leader responsible for supervising a team of technicians who perform maintenance, troubleshooting, and repairs on company equipment. This role combines deep mechanical expertise with team leadership, driving equipment reliability, technician development, and operational excellence.

Requirements

Experience in car wash maintenance or equipment installation preferred.
Must have a valid Driver’s License with a clean driving record.
Mechanical knowledge expert.
Ability to troubleshoot and collaboratively resolve problems.
Professional communication and customer service.
Ability to work independently and as a part of a team.

Responsibilities

Mentor and coach technicians on best practices, safety standards, and troubleshooting techniques.
Continuously improve technician training programs (onboarding, upskilling, and cross-training).
Evaluate technician performance and identify skill gaps; create development plans.
Lead initiatives to improve equipment uptime, efficiency, and lifespan.
Develop and manage preventative and predictive maintenance programs.
Analyze equipment failures and implement root cause corrective actions.
Collaborate with engineering and operations teams to optimize equipment performance.
Review all work orders for wash equipment and prioritize repairs.
Inspect wash quality and equipment performance.
Serve as a technical leader and escalation point for complex equipment issues.
Partner with operations leadership to resolve ongoing issues.
Support scheduling and prioritization of maintenance activities.
Ensure compliance with safety regulations and company standards.
Drive continuous improvement initiatives.
Partner with warehouse for parts sourcing and ordering.
Perform administrative tasks such as timekeeping, PTO approvals, credit card coding, etc. per schedule.