Lead Technician - Window Cleaning & Exterior Services

Sparkle Squad • Arvada, CO

2d • Onsite

About The Position

Sparkle Squad is one of North America's premier window cleaning and exterior maintenance companies. Since launching in April 2012, we’ve grown rapidly through innovation, outstanding service, and a people-first culture. We’re passionate about delivering a Cleaner, Safer, Better experience — for both our customers and our team. As we continue expanding, we're looking for a Lead Technician to join our Colorado team — someone who thrives in the field, leads with integrity, and sees every job as an opportunity to impress.

Requirements

• Is ready for a leadership role and thrives in a hands-on environment
• Has strong interpersonal and customer service skills
• Is confident discussing service options and recommending additional services
• Can manage scheduling needs on-site and coordinate with the office as needed
• Is organized, proactive, and committed to doing the job right
• Enjoys working outdoors and staying active
• Has a valid driver's license and clean driving record
• Is dependable, self-motivated, and quality-focused

Nice To Haves

• Has prior experience in window cleaning, pressure washing, or a similar trade

Responsibilities

• Perform window cleaning, gutter cleaning, and pressure washing with attention to detail and efficiency
• Lead field crews, ensuring job quality, safety compliance, and excellent customer experiences
• Act as the primary on-site point of contact for customers
• Identify and suggest relevant upsells (e.g., gutter cleaning, pressure washing, screen repair) to enhance the customer’s service
• Schedule future appointments and recurring services when appropriate
• Train and mentor new technicians, ensuring quality standards and team growth
• Maintain and troubleshoot equipment to ensure safety and reliability
• Track and manage inventory (tools, supplies, cleaning solutions)
• Prep vehicles, tools, and materials the evening prior to ensure readiness for each job
• Communicate job updates and issues with the operations team
• Uphold Sparkle Squad’s high standards for professionalism, teamwork, and service

Benefits

• Free uniforms
• Opportunity for advancement
• Training & development
• Tips & Bonuses
• Leadership and advancement opportunities within a fast-growing company
• Team-oriented environment with ongoing support and training
• Company-provided tools, gear, and vehicles
• The opportunity to work with a respected brand in the growing exterior services industry
• Overtime
• Performance Bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed