Lead Technician, Lighting - Universal Horror Unleashed

Universal Orlando•Las Vegas, NV

6d•Onsite

About The Position

Supports management in the installation, maintenance, and daily operation of theatrical and themed entertainment lighting systems at Universal Horror Unleashed, including automated fixtures, conventional lighting, LED pixel-mapping systems, dimming/relay infrastructure, and network-based lighting controls. Provides work direction to Team Members to maintain high-quality illumination and atmospheric effects consistent with approved show design. Oversees daily shifts, lighting installations and strikes, seasonal programming updates, focus and position maintenance, and related administrative duties. Reinforces company and venue-specific policies, including work-at-height and electrical safety standards, while addressing technical concerns and escalating critical issues to Technical & Show leadership as needed.

Requirements

Previous hands-on experience with automated moving-head luminaires (wash, spot, beam, and hybrid fixture types) from manufacturers including Robe, ETC, Chauvet Professional, Martin Professional, or equivalent.
Proficiency with theatrical lighting control consoles, specifically the ETC Eos family (Eos Ti, Ion Xe, Element) and/or grandMA2/3 is required; experience with Avolites or Chamsys platforms is a plus.
Solid working knowledge of DMX512/RDM protocol, Art-Net, and sACN network-based lighting control.
Experience with LED luminaire systems, pixel-mapping software and hardware, and LED driver configuration.
Working knowledge of conventional theatrical dimmer and relay systems, including ETC Sensor+ and Unison architectural control platforms.
Ability to read and interpret lighting plots, instrument schedules, focus charts, and DMX patch documentation.
Strong ability to work in a team environment and provide clear work direction.
Strong written and verbal communication skills.
Consistent attendance is a job requirement.
3+ years of technical experience in design, installation, and maintenance of entertainment systems with 1 year of providing work direction is required.
Local and state required licenses including OSHA 10.
Aerial Work Platform (AWP/Scissor Lift) operator certification required.
High school degree or GED is required.

Nice To Haves

Experience with Avolites or Chamsys platforms is a plus.
ETCP Certified Entertainment Electrician preferred.
ETC Eos family console certification preferred.
Associate's or Technical degree in Theatrical Production, Entertainment Technology, or a related field is preferred.
2+ years of experience within the professional entertainment or themed entertainment industry is preferred; or equivalent combination of education and experience.

Responsibilities

Plans, assigns, and directs daily lighting tasks for Lighting Team Members, including pre-show fixture checks, lamp replacement, color media changes, DMX/RDM verification, console programming backups, and position/focus checks for automated and conventional luminaires.
Communicates performance expectations and supports proper completion of assigned work.
Completes required reporting and task management in Maximo to support communication between shifts, Technical Management, and Technical Coordinators.
Reinforces company safety guidelines, OSHA standards, applicable state regulations, and UHU operating procedures.
Leads lighting system startup and shutdown processes and oversees the safe use of aerial work platforms, extension ladders, and related equipment during rigging, focusing, and maintenance activities.
Monitors the condition of fixtures, dimmer racks, relay systems, and DMX distribution infrastructure, and supports proper storage of gel media, gobos, consumables, and rigging hardware in accordance with venue safety standards.
Ensures proper completion of work orders and documentation within Maximo.
Troubleshoots and resolves lighting system issues involving automated fixtures, conventional theatrical luminaires, LED and pixel-mapping systems, DMX512/RDM distribution, Art-Net and sACN infrastructure, dimmer/relay systems, and lighting control consoles.
Executes approved programming changes, focus and position adjustments, beam, iris, color, and gobo updates for daily operations, seasonal events, and special programming in accordance with approved lighting design.
Documents Team Member observations using the Lead Observation Report.
Communicates and coordinates lighting system status, operational updates, and technical needs with Show Control, Audio/Visual, Special FX, Operations, and Technical & Show leadership to support cohesive integration of lighting within the overall show experience.
Communicates resource needs, inventory levels, work plans, and operational concerns.
Serves as a primary point of contact between the lighting team and appropriate leadership.
Supports on-the-job training for new Lighting Team Members and provides refresher training to existing Team Members. Training areas may include DMX/RDM fundamentals, console programming, automated fixture maintenance, rigging, safe work-at-height practices, and lamp/LED handling and disposal procedures.
Completes required training documentation and assists with assigning training shifts as needed.
Maintains current working knowledge of conventional and automated luminaire technology, dimming and switching systems, DMX512/RDM protocol, network-based control protocols, LED driver and pixel-mapping systems, and lighting control console platforms.
Stays informed of relevant USITT and ETCP industry standards.
Performs Technician-level duties as operationally necessary, completes company-required training, and maintains any required state licenses or renewals.
Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities.
Perform other duties as assigned.