Lead Technician, Facility Services, Exterior Services - US

Walmart•Bastrop, TX

1d•Onsite

About The Position

This position supervises associates by assigning duties, communicating goals, providing feedback and follow-up, and monitoring performance. The Lead Technician teaches and supports company policies and procedures and ensures compliance. They participate in the hiring, promotion, coaching, teaching, job shadowing, technician certification, and evaluation of associates. This role maintains quality and safety standards in the assigned area of responsibility by ensuring equipment, tools, and supplies are in proper working order and readily available. The Lead Technician ensures associates are trained on Logistics and company policies and procedures and monitors compliance. They distribute and maintain procedures and supporting documentation, and assign and support work activities to ensure compliance with external rules and regulations (e.g., OSHA, Hazardous Waste, NFPA, Storm Water, DOT). This role serves as an expert in landscape management, managing assigned areas using horticulture methods and solutions, and maintaining garden beds, containers, and landscape plants. Technology is leveraged to complete work orders and maintain records, logs, and documentation. Landscaping tasks such as cutting grass, weed management, and raking leaves are performed, along with applying planting and pruning techniques. Pest and disease issues are identified and resolved through chemical applications. Heavy machinery is used. The Lead Technician troubleshoots and provides customer service by communicating with facility users, resolving customer problems and complaints, and ensuring work environments are maintained according to Walmart policies and procedures. Seasonal exterior maintenance activities, including snow and ice management, are performed by operating snow removal equipment, applying de-icing materials, clearing walkways, drives, and exterior areas, and supporting winter preparedness and response activities. Future replacement needs (e.g., mulch, rocks, trees, shrubs, sod replacement) are evaluated, and upgrades are implemented to convert the facility into a sustainable unit. Potential improvements to lower operating costs are explored, and coordination with Home Office support is done to standardize equipment and reduce on-hand stock. Tool and equipment purchases for repairs are sourced, and completed work is ensured to meet quality and safety requirements. Budgets are prepared and executed by developing cost estimates on requested and planned projects, and purchases of parts, materials, equipment, and supplies are approved. Technical assistance and consultation are provided to facilitate purchases, and purchase receipts and acceptance are verified. Vehicles are maintained in good working mechanical and cleanliness condition, and coordinated for required maintenance, ensuring alternate driving support is arranged. Motor vehicles are operated safely, and it's ensured they have all required documents. Fuel and water levels, brake condition, signals, and lights are checked, and maintenance invoices are submitted for payment. Vehicle insurance coverage and validity are verified. Company uniform and badge are worn according to company policies and procedures. Heavy machinery and powered equipment are operated, inspected, and maneuvered in accordance with training, certification requirements, and safety procedures. Pre-operation safety checks and post-operation inspections are performed to ensure equipment is safe, functional, and compliant. Unsafe conditions, equipment malfunctions, or potential hazards are identified and corrected or escalated. When not in use, vehicles are properly locked, keys are stored per protocol, and vehicles are available for inspection or reassignment. Assigned work vehicles are parked at the designated Walmart parking location(s). The role leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others adapt to change or new challenges. Processes and practices are developed, communicated, and implemented to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities. Compliance with company policies, procedures, and standards of ethics and integrity is demonstrated, promoted, and supported by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems. The role embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported, and connected for all associates to thrive and perform; helps to attract the best talent. The role works as a team, builds strong and trusting relationships, and communicates with impact, energy, and positivity to motivate and influence. The team is strengthened by helping, developing, and mentoring others, and recognizing others’ contributions and accomplishments. The highest standards of integrity, ethics, and compliance are maintained and promoted, modeling Walmart values to support and foster the company culture. Self and others are held accountable, and Walmart’s goal of becoming a regenerative company is supported by making a positive impact for associates, customers, members, and the world. Actions are taken in a selfless manner, and the individual is consistently humble, self-aware, honest, fair, and transparent. Results are delivered while putting the customer first. Decisions are made based on reliable information, balancing short- and long-term priorities, and considering how one's own work impacts the team’s ability to deliver on the company purpose for all stakeholders. Curiosity and a desire to learn are displayed, calculated risks are taken, and courage and resilience are demonstrated. Continuous improvements are driven, openness to and use of new technologies and skills is shown, and support is provided to others through change.

Requirements

Ability to to successfully complete a DOT physical and secure medical certification during pre-hire contingency and ability to maintain a minimum of a 90 day Medical Examiner’s Certification (MEC) card.
Valid state-issued driver’s license and able to pass a motor vehicle report.
No convictions for DUI, DWI, OUI, or reckless driving involving alcohol or drugs within the last three (3) years.
No more than 2 moving violations in the last 3 years, if driving a commercial motor vehicle.
No serious traffic violations (as defined by Federal Motor Carrier Safety Regulations) in the 3 years, if operating a commercial motor vehicle.
No preventable accidents (as defined by Federal Motor Carrier Safety Regulations) in the last 3 years, if operating a commercial motor vehicle
As required by section 391.11(b)(2) of the Federal Motor Carrier Safety Regulations, ability to read and speak in the English language.
2 years’ experience in the landscaping/gardening industry.

Nice To Haves

Associate’s degree in horticulture or related area.
Certified nursery and/or landscape professional.
Experience as landscaping/gardening crew leader or supervisor.
Experience using intermediate level functionality of word processing, spreadsheet, email, and presentation software (for example, Word, Excel, Outlook, PowerPoint).
State/local licensing where required (for example, Florida, Texas, California).

Responsibilities

Supervises associates by assigning duties, communicating goals, providing feedback and follow-up, and monitoring performance.
Teaches and supports company policies and procedures and ensures compliance.
Participates in the hiring, promotion, coaching, teaching, job shadowing, technician certification, and evaluation of associates.
Maintains quality and safety standards in assigned area of responsibility by ensuring the equipment, tools, and supplies used by associates are in proper working order and readily available at the start of each work shift.
Ensures associates are trained on Logistics and company policies and procedures and monitors compliance.
Distributes and maintains procedures and supporting documentation.
Assigns and supports work activities to ensure compliance with external rules and regulations (for example, OSHA, Hazardous Waste, NFPA, Storm Water, DOT).
Serves as an expert in landscape management.
Manages assigned areas using horticulture methods and solutions.
Maintains garden beds, containers, and landscape plants.
Leverages technology (for example, phones, tablets, laptops) to complete work orders and maintain records, logs, and documentation.
Performs landscaping tasks (for example, cutting grass, weed management, raking leaves).
Applies planting and pruning techniques as needed.
Identifies and resolves pest and disease issues through chemical applications.
Uses heavy machinery.
Troubleshoots and provides customer service by communicating with facility users.
Resolves customer problems and complaints.
Ensures work environments are maintained according to Walmart policies and procedures.
Performs seasonal exterior maintenance activities, including snow and ice management, by operating snow removal equipment, applying de-icing materials, clearing walkways, drives, and exterior areas, and supporting winter preparedness and response activities to maintain safe facility conditions.
Evaluates current and future replacement needs (for example, mulch, rocks, trees, shrubs, sod replacement).
Implements upgrades to convert the facility into a sustainable unit.
Explores potential improvements to lower operating costs.
Coordinates with Home Office support to standardize equipment and reduce on-hand stock.
Sources tool and equipment purchases to perform repairs.
Ensures completed work meets quality and safety requirements.
Prepares and executes budgets by developing cost estimates on requested and planned projects.
Approves purchases of parts, materials, equipment, and supplies.
Provides technical assistance and consultation to facilitate purchases.
Verifies purchase receipt and acceptance.
Maintains vehicles in working mechanical (basic maintenance) and cleanliness condition.
Coordinates and takes vehicles for required maintenance, ensuring beforehand that alternate driving support is arranged.
Safely operates motor vehicles and ensures vehicles have all the required documents.
Checks fuel and water levels, brake condition, signals, and lights.
Submits maintenance invoices for payment.
Verifies the coverage and validity of vehicle insurance.
Wears company uniform and badge according to company policies and procedures.
Operates, inspects, and maneuvers heavy machinery and powered equipment (for example, forklifts, material handling equipment, industrial machines, shop equipment, vehicles) in accordance with training, certification requirements, and safety procedures.
Performs pre-operation safety checks and post-operation inspections to ensure equipment is safe, functional, and compliant with applicable standards.
Identifies unsafe conditions, equipment malfunctions, or potential hazards and takes appropriate corrective action or escalates as required.
When not in use, ensure vehicles are properly locked, keys are stored per protocol, and vehicles are available for inspection or reassignment as needed.
Parks all assigned work vehicles at the designated Walmart parking location(s) as outlined by Walmart policies.
Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges.
Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities.
Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems.
Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected for all associates to thrive and perform; creates opportunities for all associates to thrive and perform; helps to attract the best talent.
Works as a team; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence.
Strengthens the team by helping, developing and mentoring others; recognizes others’ contributions and accomplishments.
Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
Delivers results while putting the customer first.
Makes decisions based reliable information; balances short- and long-term priorities; and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders.
Displays curiosity and a desire to learn; takes calculated risks; and demonstrates courage and resilience.
Drives continuous improvements; is open to and uses new technologies? and skills; and supports others through change.

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption expense reimbursement
Surrogacy expense reimbursement
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
Live Better U (Walmart-paid education benefit program for full-time and part-time associates, including high school completion, bachelor's degrees, English Language Learning, and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.)