Lead Technician, Facility Services, Exterior Services - US

Walmart•Huntsville, AL

5d•Onsite

About The Position

This position supervises associates by assigning duties, communicating goals, providing feedback and follow-up, and monitoring performance. It involves teaching and supporting company policies and procedures and ensuring compliance. The role participates in the hiring, promotion, coaching, teaching, job shadowing, technician certification, and evaluation of associates. The Lead Technician maintains quality and safety standards in assigned areas by ensuring equipment, tools, and supplies are in proper working order and readily available. They ensure associates are trained on company policies and procedures and monitor compliance, distributing and maintaining procedures and supporting documentation. This role assigns and supports work activities to ensure compliance with external rules and regulations (e.g., OSHA, Hazardous Waste, NFPA, Storm Water, DOT). The Lead Technician serves as an expert in landscape management, managing assigned areas using horticulture methods, maintaining garden beds, containers, and landscape plants. They leverage technology to complete work orders and maintain records, logs, and documentation. The role performs landscaping tasks such as cutting grass, weed management, raking leaves, and applying planting and pruning techniques. It involves identifying and resolving pest and disease issues through chemical applications and using heavy machinery. The Lead Technician troubleshoots and provides customer service by communicating with facility users, resolving customer problems and complaints, and ensuring work environments are maintained according to Walmart policies and procedures. They perform seasonal exterior maintenance activities, including snow and ice management, by operating snow removal equipment, applying de-icing materials, clearing walkways, drives, and exterior areas, and supporting winter preparedness and response activities. The role evaluates current and future replacement needs (e.g., mulch, rocks, trees, shrubs, sod replacement) and implements upgrades to convert the facility into a sustainable unit, exploring potential improvements to lower operating costs. They coordinate with Home Office support to standardize equipment and reduce on-hand stock, and source tool and equipment purchases to perform repairs. The Lead Technician ensures completed work meets quality and safety requirements. They prepare and execute budgets by developing cost estimates on requested and planned projects, approving purchases of parts, materials, equipment, and supplies, and providing technical assistance and consultation to facilitate purchases. They verify purchase receipt and acceptance. The role maintains vehicles in working mechanical and cleanliness condition, coordinates and takes vehicles for required maintenance, and ensures alternate driving support is arranged. They safely operate motor vehicles and ensure vehicles have all required documents, checking fuel and water levels, brake condition, signals, and lights, and submitting maintenance invoices for payment. The Lead Technician verifies the coverage and validity of vehicle insurance, wears company uniform and badge according to company policies, and operates, inspects, and maneuvers heavy machinery and powered equipment in accordance with training, certification requirements, and safety procedures. They perform pre-operation safety checks and post-operation inspections, identify unsafe conditions or equipment malfunctions, and take appropriate corrective action or escalate as required. When not in use, vehicles are properly locked, keys are stored per protocol, and vehicles are available for inspection or reassignment. All assigned work vehicles are parked at the designated Walmart parking location(s). The Lead Technician leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others adapt to change or new challenges. They develop, communicate, and implement processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities. The role demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems. The role embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected for all associates to thrive and perform; helps to attract the best talent. The role works as a team; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence. The role strengthens the team by helping, developing and mentoring others; recognizes others’ contributions and accomplishments. The Lead Technician maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us. The role acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent. The role delivers results while putting the customer first. The Lead Technician makes decisions based on reliable information; balances short- and long-term priorities; and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders. The role displays curiosity and a desire to learn; takes calculated risks; and demonstrates courage and resilience. The Lead Technician drives continuous improvements; is open to and uses new technologies and skills; and supports others through change. Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job.

Requirements

Ability to to successfully complete a DOT physical and secure medical certification during pre-hire contingency and ability to maintain a minimum of a 90 day Medical Examiner’s Certification (MEC) card.
Valid state-issued driver’s license and able to pass a motor vehicle report.
No convictions for DUI, DWI, OUI, or reckless driving involving alcohol or drugs within the last three (3) years.
No more than 2 moving violations in the last 3 years, if driving a commercial motor vehicle.
No serious traffic violations (as defined by Federal Motor Carrier Safety Regulations) in the 3 years, if operating a commercial motor vehicle.
No preventable accidents (as defined by Federal Motor Carrier Safety Regulations) in the last 3 years, if operating a commercial motor vehicle.
As required by section 391.11(b)(2) of the Federal Motor Carrier Safety Regulations, ability to read and speak in the English language.
2 years’ experience in the landscaping/gardening industry.

Nice To Haves

Associate’s degree in horticulture or related area.
Certified nursery and/or landscape professional.
Experience as landscaping/gardening crew leader or supervisor.
Experience using intermediate level functionality of word processing, spreadsheet, email, and presentation software (for example, Word, Excel, Outlook, PowerPoint).
State/local licensing where required (for example, Florida, Texas, California).

Responsibilities

Supervises associates by assigning duties, communicating goals, providing feedback and follow-up, and monitoring performance.
Teaches and supports company policies and procedures and ensures compliance.
Participates in the hiring, promotion, coaching, teaching, job shadowing, technician certification, and evaluation of associates.
Maintains quality and safety standards in assigned area of responsibility by ensuring the equipment, tools, and supplies used by associates are in proper working order and readily available at the start of each work shift.
Ensures associates are trained on Logistics and company policies and procedures and monitors compliance.
Distributes and maintains procedures and supporting documentation.
Assigns and supports work activities to ensure compliance with external rules and regulations (for example, OSHA, Hazardous Waste, NFPA, Storm Water, DOT).
Serves as an expert in landscape management.
Manages assigned areas using horticulture methods and solutions.
Maintains garden beds, containers, and landscape plants.
Leverages technology (for example, phones, tablets, laptops) to complete work orders and maintain records, logs, and documentation.
Performs landscaping tasks (for example, cutting grass, weed management, raking leaves).
Applies planting and pruning techniques as needed.
Identifies and resolves pest and disease issues through chemical applications.
Uses heavy machinery.
Troubleshoots and provides customer service by communicating with facility users.
Resolves customer problems and complaints.
Ensures work environments are maintained according to Walmart policies and procedures.
Performs seasonal exterior maintenance activities, including snow and ice management, by operating snow removal equipment, applying de-icing materials, clearing walkways, drives, and exterior areas, and supporting winter preparedness and response activities to maintain safe facility conditions.
Evaluates current and future replacement needs (for example, mulch, rocks, trees, shrubs, sod replacement).
Implements upgrades to convert the facility into a sustainable unit.
Explores potential improvements to lower operating costs.
Coordinates with Home Office support to standardize equipment and reduce on-hand stock.
Sources tool and equipment purchases to perform repairs.
Ensures completed work meets quality and safety requirements.
Prepares and executes budgets by developing cost estimates on requested and planned projects.
Approves purchases of parts, materials, equipment, and supplies.
Provides technical assistance and consultation to facilitate purchases.
Verifies purchase receipt and acceptance.
Maintains vehicles in working mechanical (basic maintenance) and cleanliness condition.
Coordinates and takes vehicles for required maintenance, ensuring beforehand that alternate driving support is arranged.
Safely operates motor vehicles and ensures vehicles have all the required documents.
Checks fuel and water levels, brake condition, signals, and lights.
Submits maintenance invoices for payment.
Verifies the coverage and validity of vehicle insurance.
Wears company uniform and badge according to company policies and procedures.
Operates, inspects, and maneuvers heavy machinery and powered equipment (for example, forklifts, material handling equipment, industrial machines, shop equipment, vehicles) in accordance with training, certification requirements, and safety procedures.
Performs pre-operation safety checks and post-operation inspections to ensure equipment is safe, functional, and compliant with applicable standards.
Identifies unsafe conditions, equipment malfunctions, or potential hazards and takes appropriate corrective action or escalates as required.
When not in use, ensure vehicles are properly locked, keys are stored per protocol, and vehicles are available for inspection or reassignment as needed.
Parks all assigned work vehicles at the designated Walmart parking location(s) as outlined by Walmart policies.
Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges.
Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities.
Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems.
Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected for all associates to thrive and perform; creates opportunities for all associates to thrive and perform; helps to attract the best talent.
Works as a team; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence.
Strengthens the team by helping, developing and mentoring others; recognizes others’ contributions and accomplishments.
Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
Delivers results while putting the customer first.
Makes decisions based reliable information; balances short- and long-term priorities; and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders.
Displays curiosity and a desire to learn; takes calculated risks; and demonstrates courage and resilience.
Drives continuous improvements; is open to and uses new technologies and skills; and supports others through change.

Benefits

Medical, vision and dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U education benefit program (for full-time and part-time associates, covers tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates)