(USA) Lead Technician, Facility Services, Exterior Services

Walmart • Nixa, MO

11d • Onsite

About The Position

The Lead Technician, Facility Services, Exterior Services, oversees and supports a team to ensure high-quality maintenance and landscaping operations. This role involves coordinating work assignments, monitoring performance, and ensuring compliance with safety and company standards. The position requires expertise in horticulture, pest management, and facility upkeep, while fostering effective communication and collaboration with associates and stakeholders. The Lead Technician promotes continuous improvement, adherence to policies, and a customer-focused approach to maintain safe, efficient, and well-maintained exterior environments aligned with Walmart’s operational goals. The Exterior Services team leads the upkeep and enhancement of outdoor environments across multiple sites, ensuring safety, functionality, and visual appeal. This team coordinates landscaping activities, property repairs, and equipment maintenance while adhering to company standards and regulatory requirements. Collaborating closely with store management and maintenance teams, they prioritize efficient task completion and proactive issue resolution. The team fosters a culture of accountability, continuous improvement, and compliance, supporting a professional and well-maintained environment that aligns with organizational goals and delivers a positive experience for associates and customers alike.

Requirements

• Proven leadership experience in supervising and developing teams to achieve operational goals and maintain high performance standards.
• Strong knowledge of horticulture and landscape management, including planting, pruning, pest control, and maintenance of garden beds and exterior areas.
• Ability to ensure compliance with safety regulations and company policies, including OSHA, NFPA, and environmental standards.
• Skilled in coordinating work assignments, monitoring quality, and providing constructive feedback to associates.
• Proficient in using technology to manage work orders, documentation, and communication effectively.
• Excellent problem-solving and customer service skills to address facility user concerns promptly.
• Commitment to upholding integrity, ethics, and Walmart’s values in all aspects of work.
• 21 years of age or older.
• Valid, state-issued driver’s license.
• No convictions for DUI, DWI, OUI, or reckless driving involving alcohol or drugs within the last three (3) years.
• No more than 2 moving violations in the last 3 years, if driving a commercial motor vehicle.
• No serious traffic violations (as defined by Federal Motor Carrier Safety Regulations) in the 3 years, if operating a commercial motor vehicle.
• No preventable accidents (as defined by Federal Motor Carrier Safety Regulations) in the last 3 years, if operating a commercial motor vehicle.
• Successful completion of a DOT physical and medical certification within 90 days of hire.
• As required by section 391.11(b)(2) of the Federal Motor Carrier Safety Regulations, ability to read and speak in the English language.
• 2 years’ experience in the landscaping/gardening industry.

Nice To Haves

• Associate’s degree in horticulture or related area.
• Certified nursery and/or landscape professional.
• Intermediate level functionality of word processing, spreadsheet, email, and presentation software (for example, Word, Excel, Outlook, PowerPoint).
• Landscaping/gardening crew leader or supervisor.
• Proficient in speaking and understanding Spanish.
• State/local licensing where required (for example, Florida, Texas, California).

Responsibilities

• Lead and support teams by coordinating work assignments and sharing resources to meet business priorities.
• Supervise associates by assigning duties, providing feedback, and monitoring performance to ensure quality and compliance.
• Maintain safety and quality standards by ensuring equipment and supplies are functional and available at shift start.
• Manage landscaping tasks including planting, pruning, pest control, and general exterior maintenance.
• Utilize technology to complete work orders, maintain records, and support operational efficiency.
• Provide expert guidance on horticulture methods and regulatory compliance.
• Foster positive communication with facility users to resolve issues and enhance service delivery.

Benefits

• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement
• Jury duty
• Voting leave
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Tuition, books, and fees paid for by Walmart through Live Better U program (eligibility requirements apply)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree