Lead Technician, Duct Install
About The Position
Service Wizard is seeking a Lead Duct/Insulation Installer to complete installation services in customers’ residences. The role provides project leadership to less experienced HVAC installation apprentices and works with minimal supervision to install HVAC equipment in customers’ homes. The Lead is responsible for completing projects on time and according to company standards, maintaining safety for themselves and their team, and providing excellent customer service. This includes interacting with homeowners during installations and explaining how to use newly installed systems. The role also includes offering additional add-on options and completing paperwork accurately and on time. The position involves field work at residential job sites, including climbing ladders, navigating uneven surfaces, working in confined spaces, and moving materials weighing up to 50 pounds. It requires operating hand and power tools and vehicles, and may involve exposure to outdoor weather, noise, and dust. Reasonable accommodation may be made to perform essential functions.
Requirements
- At least 3 years of field experience in HVAC installation.
- Proficiency in HVAC functional design and ductwork system installation.
- Ability to build and transition ductwork, install indoor and outdoor units, and braze and solder.
- Ability to lead and coach apprentices on projects.
- Knowledge of HVAC parts and their functions.
- Strong knowledge of safety, tools, testing devices, and surroundings.
- Valid driver’s license and clean driving record, which must be maintained.
- Ability to climb ladders, navigate uneven surfaces, work in confined spaces, and move materials weighing up to 50 pounds.
- Ability to operate hand and power tools and vehicles.
- Ability to see, hear, and exchange accurate information with customers and team members.
Responsibilities
- Install ducting, insulation, and other products according to company requirements and manufacturer specifications.
- Lead and coach less experienced HVAC installation apprentices to complete projects.
- Ensure safety for oneself and team members.
- Install HVAC equipment in customers’ homes while working with minimal supervision.
- Complete paperwork accurately and on time.
- Provide exceptional customer service and interact with homeowners during installations.
- Explain to customers how to use newly installed systems.
- Offer additional add-on options.
Benefits
- Competitive pay and a great work environment.
- Comprehensive benefits package, including medical, dental, vision, and life coverage.
- 401(k) retirement plan with partial company match.
- Paid vacation and holidays.
- Fully equipped company truck with parts, equipment, and gas card for qualified positions.
- Continuous education and advancement opportunities.
- Supportive, inclusive, and team-oriented work environment.
- Performance-based bonuses and company incentive trips.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
