Lead Technical Product Manager

Zoom • San Jose, CA

4d • Hybrid

About The Position

You will own and drive Zoom's Enterprise Infrastructure portfolio - covering data sovereignty, network resilience, and cryptographic key management for regulated customers in financial services, government, healthcare, and education. You'll define strategy, shape the roadmap, and lead execution across three interconnected pillars at the intersection of AI, real-time media, and enterprise security. This is a senior IC role requiring deep technical fluency, strong strategic judgment, and the ability to influence engineering, security, sales, and executive leadership without formal authority. Our team builds enterprise admin & infrastructure solutions that power secure, reliable, and compliant collaboration experiences. We operate at the intersection of platform infrastructure and customer-facing product, partnering closely with engineering, GTM, and security to ship product that is both technically rigorous and commercially impactful.

Requirements

• 10+ years in technical product management, platform architecture, or systems engineering, security, and data sovereignty domains.
• Deep understanding of real-time media networking, cryptographic key management, on-premises/hybrid cloud deployment models.
• Ability to own a major product area end-to-end from strategy definition through execution and business impact measurement.
• Experience navigating complex, cross-cutting technical architectures that span multiple product surfaces and engineering teams.
• Familiarity with regulated industries (financial services, government, healthcare, EDU) and their data residency, sovereignty, and compliance requirements.
• Experience with enterprise sales motions involving hardware, proof-of-concept engagements, and multi-stakeholder procurement.
• Track record of managing high-revenue product portfolios with direct strategic customer engagement.

Responsibilities

• Defining and executing a multi-quarter product architecture and roadmap, balancing customer-driven requirements with platform scalability and business impact.
• Translating deep technical complexity into clear strategic narratives for executive audiences.
• Partnering with Engineering, Security, Sales, and Customer Success to drive alignment and delivery. This portfolio touches every major Zoom product surface - you must be effective at influencing across organizational boundaries.
• Partnering with enterprise customers and industry partners to identify requirements and shape product direction.
• Driving product launches, adoption, and measurable business outcomes using customer and market insights.

Benefits

• Award-winning workplace culture
• Commitment to delivering happiness
• Benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.
• Opportunities to stretch skills and advance career in a collaborative, growth-focused environment.
• Fair hiring practices
• Support and empowerment for employees
• Accommodation during the hiring process for medical disability

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed