Lead Technical Business Systems Analyst - BPA

ECPI University•Virginia Beach, VA

About The Position

The Business Analyst is responsible for driving solution delivery and business outcomes by owning requirements, shaping solutions, and ensuring implementation aligns with measurable business value. This role operates with a high degree of independence and is accountable for translating business needs into implemented, validated solutions in partnership with stakeholders, PMO, engineering, and QA. This position requires a results-motivated, detail-oriented professional who will introduce structure and best practices while keeping processes lean and practical.

Requirements

Bachelor’s degree in Business, Information Systems, or related field
5+ years of experience as a Business Analyst in software or technology projects
Experience working in Agile, hybrid, or structured project environments
Strong requirements elicitation and documentation skills
Experience modeling business processes
Ability to think both strategically and tactically
Strong decision-making and execution skills in ambiguous environments
Ability to drive outcomes without relying on formal authority
Comfort operating as a product owner–like role when needed
Strong analytical and problem-solving capabilities
Highly self-directed and accountable

Nice To Haves

CBAP, PMI-PBA, or similar certification
Experience establishing BA practices in growing organizations
Experience with backlog management tools (e.g., Jira, Azure DevOps)

Responsibilities

Own end-to-end requirements lifecycle including prioritization, decision-making, and acceptance of delivered functionality
Improve project delivery quality and timeliness through requirements gathering sessions with business and technical stakeholders
Capture, document, and validate functional and non-functional requirements
Develop clear user stories, acceptance criteria, and business rules
Ensure requirements traceability throughout the project lifecycle
Identify, resolve, and actively remove delivery blockers (dependencies, constraints, risks)
Make trade-off decisions on scope, priority, and requirements clarity to maintain delivery momentum
Drive requirements from concept through implementation, ensuring readiness for development
Act as the final arbiter of requirement completeness and acceptance criteria quality
Own delivery of process improvements through implementation, not just recommendation
Validate that process changes are adopted and producing expected outcomes
Identify process gaps, inefficiencies, and improvement opportunities; establish improvement plans with stakeholders; lead improvement initiatives to completion
Ensure process alignment across stakeholder groups by working closely with process owners, teams, and end-users throughout the process lifecycle
Develop and maintain professional relationships with business users & technical teams
Drive stakeholder alignment through clear decisions, structured trade-offs, & defined outcomes
Challenge assumptions and push stakeholders toward actionable decisions
Hold stakeholders accountable to timelines, inputs, and agreed outcomes
Measure, baseline, & improve stakeholder satisfaction by managing expectations, and building and implementing improvement plans based on collected feedback
Ensure alignment between business objectives and delivered solutions
Minimize reliance on workshops by proactively synthesizing inputs and presenting decision-ready outputs
Operationalize and enforce lightweight BA standards across projects
Ensure adoption of templates, traceability, and change control through active governance
Continuously refine practices based on delivery outcomes, not theoretical best practices
Define, deploy, and support a nimble approach to process management
Support backlog grooming and prioritization processes
Own readiness of work entering development (clear, testable, prioritized)
Partner with engineering during build to clarify requirements in real-time and prevent delivery delays
Own UAT execution, including defect triage, prioritization, and go/no-go recommendations
Validate delivered solutions against business objectives and ensure successful implementation