Lead Tech, Business Operations Specialist (Onsite)

RTXNorth Charleston, SC
$60,000 - $114,000Onsite

About The Position

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense. Collins Aerospace is looking to hire a Lead Tech, Business Operations Specialist to join our team. In this role, the selected candidate must be willing and able to work flexible schedules to support operational and customer requirements, including occasional evenings, weekends, and travel. While performing the duties of this job, the associate may be exposed to manufacturing, hangar, flight line, or customer operational environments.

Requirements

  • Typically requires an AA/AS degree (or other 2-year post high school training) with a minimum of 8 years relevant experience
  • Must be authorized to work in the U.S. without the company’s immigration sponsorship now or in the future.
  • The company will not offer immigration sponsorship for this position.
  • The company will not seek an export authorization for this role.

Nice To Haves

  • Experience leading operational projects, business transformation initiatives, or continuous improvement efforts in an aerospace, manufacturing, maintenance, or technical services environment
  • Demonstrated experience utilizing Lean, Six Sigma, CORE, or similar process improvement methodologies
  • Strong project management skills with the ability to manage multiple priorities, stakeholders, and deadlines simultaneously
  • Experience developing business metrics, dashboards, performance reporting, and data-driven improvement strategies
  • Experience supporting Environmental, Health & Safety programs and regulatory compliance initiatives
  • Proficiency with Microsoft Office applications, including Excel, PowerPoint, Project, and related business tools

Responsibilities

  • Lead and manage multiple operational projects, business initiatives, and strategic priorities from planning through execution, ensuring successful outcomes and sustainable implementation
  • Develop comprehensive project plans, establish milestones, identify risks, and proactively drive mitigation actions to ensure project objectives are achieved
  • Own the execution and results of strategic initiatives and operational changes, maintaining accountability for delivering intended business outcomes
  • Facilitate cross-functional collaboration across operations, programs, quality, supply chain, finance, EH&S, and other support organizations to achieve project goals
  • Monitor project performance, communicate status updates to stakeholders, and escalate issues as appropriate to ensure timely resolution
  • Support site leadership in evaluating, prioritizing, and implementing operational improvements aligned with business objectives
  • Identify and lead initiatives that improve safety, quality, delivery, efficiency, and cost performance across the organization
  • Utilize CORE, Lean, Six Sigma, and other continuous improvement methodologies to drive sustainable process improvements
  • Develop, maintain, and analyze operational metrics, dashboards, and performance reports to measure effectiveness and identify improvement opportunities
  • Facilitate root cause analysis, corrective action planning, and implementation efforts for operational and business challenges
  • Standardize best practices, tools, and processes across multiple sites and organizations to improve consistency and operational effectiveness
  • Influence adoption of standardized processes and continuous improvement initiatives across Field Support and Final Assembly Line locations, regardless of direct reporting relationships
  • Lead and support site EH&S initiatives that promote a culture of safety, compliance, and employee engagement
  • Coordinate safety audits, inspections, corrective actions, and follow-up activities to ensure timely resolution of identified issues
  • Partner with Boeing, site leadership, and EH&S organizations to ensure compliance with company policies, customer requirements, and regulatory standards
  • Track and report EH&S performance metrics and support continuous improvement efforts related to workplace safety
  • Coordinate onboarding, site access, training, and related administrative processes to support operational readiness
  • Review and validate contractor timekeeping, labor reporting, and workforce-related documentation
  • Maintain operational records, reports, business metrics, and documentation in accordance with company requirements
  • Support workforce planning, scheduling, resource coordination, and operational readiness activities
  • Assist leadership with planning and execution of site priorities, customer commitments, and business objectives
  • Drive alignment, accountability, and execution across cross-functional teams to achieve business objectives and operational priorities
  • Influence stakeholders at all levels of the organization to support strategic initiatives, process improvements, and organizational change
  • Lead change management activities associated with new processes, systems, and business initiatives
  • Foster a culture of collaboration, continuous improvement, operational excellence, and customer focus
  • Demonstrate leadership behaviors aligned with company values while mentoring team members and supporting organizational development

Benefits

  • Medical, dental, and vision insurance
  • Three weeks of vacation for newly hired employees
  • Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
  • Tuition reimbursement program
  • Student Loan Repayment Program
  • Life insurance and disability coverage
  • Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
  • Birth, adoption, parental leave benefits
  • Ovia Health, fertility, and family planning
  • Adoption Assistance
  • Autism Benefit
  • Employee Assistance Program, including up to 10 free counseling sessions
  • Healthy You Incentives, wellness rewards program
  • Doctor on Demand, virtual doctor visits
  • Bright Horizons, child and elder care services
  • Teladoc Medical Experts, second opinion program
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