Lead Team Coordinator - Garden City Dental

Dental Associates Group•Garden City, MI

5h•Onsite

About The Position

The position offers great medical benefits, including health insurance plans to choose from, Vision insurance, PTO, sick days. Our ideal candidate is someone who will be hard-working, self-motivated, personable, and interested in developing a rapport with patients to help them improve their oral health. The patient coordinator works alongside the office manager and clinical team to deliver an exceptional patient experience. Ideal candidates should possess a friendly, outgoing demeanor and excellent organizational skills while also having the ability to direct and help maintain full, productive schedules.

Requirements

Excellent Communication Skills.
Self-motivated, Punctual, Team Player.
Familiarity with working in a PPO office.
3 Years experience working in a dental office.

Nice To Haves

Experience using Open Dental is preferred.
Happy to train the right candidate.

Responsibilities

Greet and welcome patients and visitors to the practice.
Check in patients according to office protocol, verifying and updating patient information.
Confirm the next day's appointments according to protocol and patient preferences.
Schedule patients for efficient use of the doctor's and staff time.
Maintain a professional reception area.
Manage the recall and inactive patient system
Collect payment from the patients at the time of service.
Prepare financial treatment plans and present plan options to the patients.
Gather and verify patient benefits and maintain accurate benefit summaries in dental software.
Open and close dental offices according to office protocol.
Daily cash handling and balancing the day's transactions.
Submit insurance claims for completed treatment and prior authorizations.