Lead Systems Operations Engineer

Wells Fargo & Company•Iselin, NJ

1d•$119,000 - $224,000•Hybrid

About The Position

Wells Fargo is seeking a Lead Systems Operations Engineer in technology as part of Commercial and Corporate & Investment Banking Technology (CCIBT). This role functions as a Business Site Reliability Engineer (SRE) with enterprise-level influence, driving strategic initiatives across infrastructure platforms. The Senior Lead will serve as a trusted advisor to senior leadership, shaping the reliability strategy, architecture, and operating model for infrastructure platforms supporting business-critical applications.

Requirements

5+ years of Systems Engineering, Technology Infrastructure domains, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
5+ years of experience managing production support
3+ years of experience in production support or operations engineering
5+ years of experience in Systems Engineering, Infrastructure Operations, or related domains

Nice To Haves

Deep understanding of SRE principles and practices
Experience with enterprise monitoring and observability platforms (e.g., Splunk, Prometheus, Grafana)
Expertise in automation tools
Strong technical expertise, communication, and stakeholder engagement skills

Responsibilities

Lead complex, broad impact initiatives including provision of high level systems consultation for the technology teams
Work as key participant in large scale planning of computer systems and network infrastructure for Systems Operations functional area
Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems
Make decisions on technical changes and enhancements
Consult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives
Collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals