Lead Systems Integration

AT&TAtlanta, GA
$116,700 - $196,100Onsite

About The Position

The IHX organization manages a large and complex portfolio of initiatives spanning systems, customer experience, training, communications, and field enablement. These efforts require centralized strategy, structured analysis, and disciplined program management to ensure alignment, prioritization, and consistent delivery across the business. Overall Purpose: To consult with clients on their business needs and goals, leading and executing complex system integration projects to ensure seamless interoperability and optimized performance across current and future software, hardware, and infrastructure.

Requirements

  • Bachelor’s degree (BS/BA) desired.
  • 5+ years of related experience.
  • Certification is required in some areas.

Responsibilities

  • Client Consultation and Solution Development: Engage with clients to understand their business needs and goals, providing expertise on the use of company or third-party software and hardware products to develop and recommend integration solutions that align with their technical and business requirements.
  • Project Management and Implementation: Lead and manage system integration projects from inception to completion, overseeing installation, configuration, deployment, and ensuring timelines and budgets are met.
  • Technical Expertise and Continuous Improvement: Advise on the strengths of available hardware and software products, conduct thorough testing and validation of integrated systems, troubleshoot issues, and stay up-to-date with industry trends and emerging technologies.
  • Collaboration and Coordination: Work closely with cross-functional teams, including developers, engineers, and senior internal and external personnel, to gain support for solutions and achieve implementation objectives.
  • Sales, Documentation, and Training: Provide expertise in sales and proposal presentations, maintain detailed documentation of integration processes and project progress, and train clients and internal teams on the use and maintenance of integrated systems.

Benefits

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
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