Lead, Supply Chain Operations

Springfield Clinic•Springfield, MO

About The Position

The Lead, Supply Chain Operations assists Supply Chain management with coordinating daily staffing and operations, including inventory management, receiving, product distribution across Springfield Clinic, and print shop operations. The Lead serves as a subject matter expert who trains new supply chain/materials clerks on standard work and processes, troubleshoots equipment and applications used to receive, order, and deliver products, and schedules daily tasks under the direction of a supervisor or manager. The position supports department operations, new par-location implementation, product availability, inventory practices, and customer experience in collaboration with Supply Chain management, Purchasing, Contracting, Accounts Payable, IT, vendors, and customers. Work takes place in a professional office, clinical, or warehouse environment, including frequent work in a sterile environment. The role requires lifting and carrying up to 50 pounds and regularly performing physical tasks such as pushing and pulling carts, reaching overhead, squatting, kneeling, and bending.

Requirements

High school graduation.
Two years of experience in supply chain, warehousing, inventory management, logistics, purchasing, or a related area is preferred.
Maintain a valid Illinois driver's license.
Excellent organizational skills.
Ability to work under stress in a matrixed environment.
Firsthand knowledge of materials-handling equipment, such as pallet jacks, scales, and handheld inventory devices.
Ability to communicate professionally verbally, in writing, and via email.
Basic Microsoft Office skills, including Word, Excel, Access, PowerPoint, and Outlook.
Ability to lift and carry up to 50 pounds, push and pull carts, reach overhead, and squat, kneel, and bend frequently.

Nice To Haves

Associate degree preferred.
Two years of experience in supply chain, warehousing, inventory management, logistics, purchasing, or a related area preferred.

Responsibilities

Assist the manager or supervisor with operational aspects of the department.
Coordinate the design, layout, and implementation of new par locations, including setup, item maintenance, and reporting.
Collaborate with Purchasing, Contracting, and Accounts Payable to secure products needed to support Springfield Clinic operations.
Support daily unfill rates by ensuring supply availability and working with purchasing, vendors, and customers to ensure products and substitutions are available.
Work with the Supply Chain management team and IT to develop inventory-management best practices and enhance the customer experience through the order-to-receive process.
Comply with Springfield Clinic incident-reporting policies and procedures.
Adhere to OSHA requirements and Springfield Clinic training and accomplishments as required by policy.
Provide excellent customer service and comply with Springfield Clinic's Code of Conduct and Ethics Standards.
Perform other job duties as assigned.
Train new supply chain/materials clerks on standard work and processes.
Troubleshoot equipment and applications used by Supply Chain to receive, order, and deliver products.
Schedule daily tasks under the direction of the supervisor or manager.