Lead Student Development Specialist

Johnson County Community College • Overland Park, KS

8d • Hybrid

About The Position

The Lead Student Development Specialist supports JCCC mission by providing enrollment expertise and operational support for the Student Development Services team, ensuring accurate registration and compliance with FERPA and institutional policies. The incumbent oversees enrollment monitoring, resolves complex registration issues, and coordinates with special student populations. The position also trains and mentors staff, contributing to departmental projects and smooth student enrollment experiences.

Requirements

• Associates degree and 3+ years of related experience.
• Must be a current Full Time Student Development Specialist

Responsibilities

• Provide day-to-day operational support and expertise to the SDS team by responding to employee questions and issues related to enrollment processes and requirements.
• Provide registration expertise and troubleshooting for registration errors and other barriers that prevent enrollment.
• Provide information and clarification on complex topics such as course prerequisites, enrollment waivers, and academic standing.
• Oversee winter session enrollment monitoring using independent decision-making.
• Coordinate enrollment with the Admissions Office for special populations such as the Police Academy, Railroad Operations, Panasonic, etc.
• Assist with training and mentoring new employees.
• Contribute to the ongoing development of training materials.
• Perform the full range of duties associated with the Student Development Specialist role, in addition to the lead-level responsibilities.
• Review and verify enrollment-related documentation to ensure accuracy, completeness, and compliance with FERPA and applicable institutional policies and procedures.
• Collaborate with the supervisor on administrative initiatives and departmental projects that support students and staff throughout the enrollment lifecycle.

Benefits

• Health insurance with some employer paid options.
• Life insurance & AD&D (employer provided)
• Retirement plans (403(b), 457(b), and KPERS)
• Employer paid 8% contribution into a 403(b) no match required
• Paid time off (vacation, sick, personal, and floating holidays)
• 14 days of paid holidays
• Full tuition reduction for JCCC credit courses (for employee and eligible dependents)
• Tuition reimbursement / assistance for non‑JCCC courses for employee
• Free access to the Gym on campus for all employees and dependents
• Discount to the Hiersteiner Child Development Center

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree