Lead Stock (Key Holder), Full Time, Vacaville - West Elm Outlet

Williams-Sonoma • Vacaville, CA

9d • Onsite

About The Position

This role is for a Lead Stock (Key Holder) position at a West Elm Outlet in Vacaville. The company hopes interested candidates will apply even if they don't meet every listed requirement. The team's mission is to enhance customers' lives at home by prioritizing the customer in all actions and decisions, guided by corporate values of People First culture, customers, quality, shareholders, integrity, and corporate responsibility.

Requirements

• Effective communication, organization and leadership skills.
• Proven ability to motivate and influence others through personal actions and examples
• Employment/promotion to this role will be contingent on successful completion of a background check
• 1-3 years retail sales experience with management experience preferred
• 1-2 years home related or specialty experience preferred (design, visual merchandising, or stockroom responsibilities)

Responsibilities

• Oversees Back of House operational functions: Omni/fulfillment, receiving, shipping, inventory, management, stockroom organization and standards and markdown/markup execution
• Executes customer fulfillment across all (Omni) channels leveraging all services (BOPIS, SFS, STS, Home Delivery, Installation) to ensure method used meets customer’s needs while maintaining profitability and the image of the Brand
• Models, trains and coaches individual productivity and performance related to fulfillment, BOPIS/Design Crew conversion, processing, packing and stockroom standards
• Manages shipping and processing stations, product staging areas and supplies to ensure efficient receipt and packing of incoming and outgoing merchandise
• Performs routine audits and reconciliations (UPS, DIAR, Markdown) and establishes daily disciplines to eliminate loss/shrink (lost cartons, mis pics, MOS, returns, RTV)
• Maintains an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy

Benefits

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
• Cross-brand and cross-functional career opportunities
• Online learning opportunities through brand specific resources and WSI University

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed