Lead Stakeholder Engagement & Process Specialist

Southwest Power Pool • Little Rock, AR

2d • Hybrid

About The Position

The Lead Stakeholder Engagement and Process Specialist serves as a senior subject matter expert responsible for providing strategic and analytical leadership across SPP's stakeholder governance processes, with primary responsibility for supporting the Markets and Operations Policy Committee (MOPC) and its coordination with other working groups and the Board of Directors. This position independently evaluates complex stakeholder matters, identifies procedural and governance implications, and partners with committee leadership, subject matter experts, and organizational leaders to support informed decision-making and the effective progression of issues and recommendations. The Lead provides technical guidance to staff secretaries and working group leadership, resolves complex governance and procedural matters within established authority, and leads initiatives to improve the consistency, efficiency, and effectiveness of stakeholder processes. Operating with substantial independence, this position serves as a key resource for stakeholder governance expertise and supports continuity across MOPC, working groups, and Board-related processes.

Requirements

• Bachelor’s Degree in Business Administration, Public Policy, Political Science, Communications, or a related field, or an equivalent combination of education and experience.
• Eight (8) years or more years of progressively responsible experience in stakeholder engagement, governance, policy analysis, regulatory affairs, or related work involving complex organizational or committee-driven decision-making processes.
• Demonstrated experience independently analyzing and synthesizing complex issues, evaluating competing perspectives, and developing recommendations that support organizational or committee-level decision-making.
• Experience providing technical guidance, coordinating cross-functional initiatives, or leading improvements to established processes and procedures.
• Advanced analytical and critical-thinking skills, with the ability to synthesize input from multiple stakeholder working groups into clear, organized materials for leadership and committee audiences.
• Advanced knowledge of stakeholder engagement, governance, and policy or regulatory process practices, with the ability to identify trends and risks and communicate them effectively to leadership.
• Excellent written and verbal communication skills, strong relationship-building ability across committee leadership, working groups, and staff, and sound judgment handling sensitive matters.
• Ability to independently manage complex, concurrent issues and priorities, exercise sound judgement, and determine when matters require escalation or additional review.
• Proficiency in using business applications and information management tools to analyze information, maintain governance records, track complex issues, and develop reports and presentations.

Nice To Haves

• Experience within an electric utility, Regional Transmission Organization (RTO), Independent System Operator (ISO), association, regulatory, or other stakeholder-driven environment.
• Experience supporting policy or regulatory committees, working groups, or task forces, and partnering with Legal on governance-related matters.
• Working knowledge of wholesale electricity markets, transmission operations, regulatory processes, or the stakeholder governance structure of an RTO or ISO.
• Experience interpreting governing documents, supporting policy or procedural development, and collaborating with Legal on governance-related matters.

Responsibilities

• Provide strategic and analytical leadership for MOPC and assigned stakeholder working groups to ensure complex issues, revision requests, and recommendations are appropriately evaluated, coordinated, and advanced through established stakeholder governance processes.
• Independently analyze issues and recommendations across working groups to identify interdependencies, conflicting positions, procedural gaps, and unresolved matters, developing recommendations that support timely resolution and informed committee decision-making.
• Partner with MOPC leadership, working group chairs, and subject matter experts to establish effective agenda priorities, issue sequencing, and decision-support materials that enable timely, well-informed consideration of stakeholder matters.
• Synthesize complex stakeholder input, technical information, and working group recommendations into clear, accurate analyses and executive-level briefings that communicate key considerations, potential implications, and matters requiring leadership or committee attention.
• Serve as a subject matter expert on stakeholder governance procedures, independently resolving complex procedural questions within established authority and partnering with Legal and appropriate organizational leaders on matters requiring governance interpretation, escalation, or additional review.
• Lead the evaluation and improvement of stakeholder governance processes by identifying recurring issues, assessing procedural effectiveness, developing recommendations, and implementing approved changes that strengthen consistency, transparency, efficiency, and accountability across working groups.
• Provide technical leadership and guidance to Stakeholder Engagement and Process Coordinators, staff secretaries, and working group leadership to ensure consistent application of governance requirements, effective resolution of complex process matters, and development of stakeholder process expertise.
• Establish and maintain effective working relationships with committee leadership, working group representatives, subject matter experts, and internal partners to facilitate cross-functional alignment, address complex stakeholder process matters, and support the effective progression of recommendations through the governance structure.
• Provide analytical and procedural support for Board of Directors governance activities, ensuring continuity of stakeholder matters and accurate communication of recommendations, decisions, and outstanding issues as they progress from working groups and MOPC to the Board.
• Establish and maintain effective tracking, documentation, and reporting practices for stakeholder issues, recommendations, decisions, and action items to ensure accurate governance records, timely follow-through, and reliable information for organizational leadership.
• Provide expert guidance and analytical support for complex stakeholder engagement initiatives and cross-functional governance matters, identifying emerging trends, evaluating organizational implications, and recommending actions that support departmental objectives and the effectiveness of SPP's stakeholder processes.

Benefits

• Competitive and transparent pay with bonus opportunities
• Excellent insurance package including three great medical plans to choose from, employer-paid short-term disability, long-term disability, and life insurance
• Relocation bonus (if applicable)
• 401(k) savings plan with employer-match benefits
• Pension (defined benefit plan) fully funded by SPP

What This Job Offers

• Job Type: Full-time
• Career Level: Senior