Lead Spa Sales Associate

Hand & Stone - Be Well Do Well LLCSugar Hill, GA
Onsite

About The Position

At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. As a Lead Spa Associate, you'll play a key role in delivering exceptional client experiences while supporting daily operations, coaching team members, and helping drive spa performance. Leadership Growth – Take the next step in your career by supporting team development, membership growth, and operational excellence. Training & Development – Access ongoing sales training, leadership coaching, and advancement opportunities within a growing wellness brand. Flexible Scheduling – Enjoy a supportive work environment with scheduling options designed to fit your lifestyle. Wellness-Focused Culture – Join an industry leader with over 20 years of success dedicated to helping clients and team members thrive.

Requirements

  • Strong customer service and communication skills
  • Sales-driven mindset with a passion for wellness
  • Ability to multitask in a fast-paced environment
  • Flexible schedule, availability must include weekends

Nice To Haves

  • Leadership or supervisory experience preferred

Responsibilities

  • Lead by example in delivering exceptional customer service
  • Support Spa Associates through coaching, training, and daily guidance
  • Meet and exceed membership sales and retail goals
  • Build lasting relationships with members and guests
  • Promote spa services, memberships, and special offers
  • Assist with opening/closing procedures and daily operations
  • Maintain spa cleanliness and presentation standards
  • Answer phones, schedule appointments, and support administrative tasks
  • Help create a positive, results-driven team culture

Benefits

  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Training & development
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