Lead Spa Attendant - Hilton Waikoloa Village
About The Position
Exceptional Hospitality Starts with You. Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Lead Spa Attendant, you’re not just supervising daily health club operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. Hilton Waikoloa Village sits on 62 acres of Hawaiian Paradise on Hawaii’s Big Island. Our Team Members love being a part of our award-winning culture. From a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program.
Requirements
- 1 year supervisor background.
- 1 year customer service
- Computer systems knowledge.
- Cashing handling skills and proficiency with computer systems.
Responsibilities
- Supervise health club operations: Support the Manager/Director in operating the health club, fitness center, spa, or salon
- Lead the health club team: Train, schedule, and supervise team members across fitness, spa, and guest service roles to ensure a seamless, high-quality guest experience
- Provide hands-on support: Step into staff roles as needed to maintain service continuity and uphold quality across all guest touchpoints
- Support business operations: Assist with marketing, merchandising, programming, inventory management, and tracking financial performance to drive engagement and efficiency
- Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing
Benefits
- Competitive health benefits
- Career growth opportunities
- Go Hilton travel discount program
- 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
- Employee stock purchase program (ESPP) with a 15% discount
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support
- Crisis concierge services
- Mental health resources through our Employee Assistance Program (EAP)
- Generous paid time off (PTO)
- Health & welfare benefits
- Retirement plans
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
