Lead Solution Manager

Imubit • Houston, TX

1d • Remote

About The Position

Imubit is looking for a Lead Solution Manager to join our Delivery team in a hybrid leadership role that combines direct customer ownership with people leadership. You will lead and develop a small team of Solution Managers and engineers across a cluster of related sites while continuing to own Solution Manager responsibilities for at least one site. You will be accountable for the performance and development of your team, as well as the overall health, success, and growth of the customer accounts you support. This job is open to remote candidates in the US.

Requirements

• 7+ years of professional experience, including time spent in or serving heavy industrial environments such as refining, petrochemicals, chemicals, NGL, mining, cement, or pulp and paper.
• 1-3 years of demonstrated people management experience, including responsibility for team performance, employee development and feedback.
• Demonstrated experience owning a customer’s outcome from inside their organization, past go-live rather than up to it — forward-deployed engineering, deployed solutions architecture, embedded customer engineering, technical account management, or consulting for industrial clients.
• A clear appetite for managing — aptitude and desire, not just willingness.
• Experience leading multi-site or enterprise accounts rather than a single site.
• Comfortable presenting to and engaging with executive-level stakeholders from day one.
• BSc in Chemical Engineering, Mechanical Engineering, Software Engineering or a related technical discipline, or equivalent practical experience.

Nice To Haves

• Master’s degree a plus.
• Prior experience as a Solution Manager, technical account lead, or equivalent.
• Experience with process control, expert systems, or plant optimization solutions.
• Background in consulting or a customer-facing vendor role serving industrial clients.
• Familiarity with AI, machine learning, or advanced analytics applied to industrial processes.
• Experience with subscription-based SaaS delivery models and recurring revenue dynamics.
• Experience building enablement material such as curricula, worked examples, or sandboxes.

Responsibilities

• Lead a small Delivery team of customer-facing Solution Managers and Technical Implementation/Systems Integration Engineers — across one account or a cluster of related sites, while staying hands-on as the direct account owner (Solution Manager) for at least one site.
• Own the account cadence above the site — steering committees, quarterly and annual business reviews — and bring members of your team into those rooms as they are ready.
• Guide the technical work rather than performing it: evaluate the approach, challenge a modeling or integration decision, and keep the team pointed at the customer’s outcome.
• Lead customers through adoption and self-modeling across several sites, keeping deployed solutions generating value as their process and economics evolve, and making sure the value story is agreed with the customer and measured on a basis they accept.
• Run office hours, training sessions, and working groups with the customer’s own engineers.
• Develop the people on your team through goal-setting, regular one-on-ones, honest feedback, and participation in the performance and leveling cycle.
• Coordinate resourcing across the sites you lead, and partner with Account Directors on renewal strategy, expansion, and commercial health.

Benefits

• Flexible, remote-first working culture with a collaborative, ideas-welcome environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior