Lead Software Engineer - Salesforce- Business Banking

JPMorgan Chase & Co.•Plano, TX

About The Position

Chase is seeking a senior, hands-on Salesforce engineer for its Business Banking team. The engineer will design and deliver secure solutions, own technical execution from design through production support, support architectural evaluations with internal and external partners, and help modernize platforms through automation, optimization, and capabilities such as AI/LLM and Agentforce. The role includes leading responsible adoption of approved AI-assisted engineering practices, establishing validation standards for AI-generated outputs, and coaching engineers on secure and compliant use. The engineer will develop and troubleshoot software, build and review production-grade code, improve operational stability, and contribute to communities of practice and an inclusive team culture. Chase offers a competitive total rewards package, with base salary determined by role, experience, skill set, and location. Eligible roles may include commission-based pay and/or discretionary incentive compensation. Benefits and programs vary based on eligibility and include health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, and financial coaching. Additional compensation and benefits details are provided during the hiring process.

Requirements

Demonstrated experience leading effective use of approved AI-assisted software development tools for activities such as coding, code review, test acceleration, and troubleshooting, and setting expectations for validating outputs for correctness, performance, and security.
Strong understanding of responsible AI use in engineering workflows, including data sensitivity, secure handling of inputs and outputs, and resiliency and security expectations; experience coaching engineers on safe, compliant adoption.
Senior-level engineering experience with demonstrated coaching or mentorship while remaining hands-on.
At least 5 years of Salesforce development experience.
Deep expertise in Agentforce and AI/LLM-related capabilities or use cases.
Deep expertise in Apex.
Deep expertise in Lightning Web Components (LWC).
Deep expertise in triggers and Flows.
Deep expertise in Sales Cloud, Service Cloud, and Financial Services Cloud (FSC).
Deep expertise in REST APIs, web callouts, and integrations.
Strong communication skills and executive presence, including the ability to explain technical details, end-to-end system behavior, and design decisions.
Proven experience handling large data volumes, performance tuning, and platform or application optimization.

Nice To Haves

Financial services industry experience.
Experience building or integrating cloud-native applications.
AWS experience.
Java experience.
Familiarity with Jira, Bitbucket, and source control or version control systems.

Responsibilities

Drive team adoption of enterprise-authorized AI-assisted engineering practices to improve code quality, delivery speed, and operational outcomes, establishing validation standards for secure coding, peer review, and automated testing.
Apply Software Development Life Cycle toolchain capabilities, including authorized AI-assisted development and automation tools, to improve the value of automation.
Design, develop, and troubleshoot software solutions, breaking down complex technical problems using practical approaches.
Build secure, production-grade code; review, debug, and improve code written by others.
Identify recurring issues and implement strategies to eliminate or automate them, improving application and system operational stability.
Participate in evaluations with external vendors, startups, and internal teams to assess architectural designs, technical credentials, and enterprise information architecture fit.
Contribute to communities of practice to promote awareness and adoption of emerging software engineering technologies.
Contribute to a team culture rooted in diversity, equity, inclusion, and respect.
Own end-to-end technical execution from design through production support.
Coach and mentor engineers while remaining hands-on.

Benefits

Comprehensive health care coverage.
On-site health and wellness centers.
Retirement savings plan.
Backup childcare.
Tuition reimbursement.
Mental health support.
Financial coaching.
Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.

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