Lead Software Engineer - UI Path

JPMorganChase•Wilmington, NC

About The Position

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer-UI Path at JPMorgan Chase within the Consumer and Community Banking's Operations Technology team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Requirements

Formal training or certification on software engineering concepts and 5+ years applied experience
Deep, hands-on experience operating UiPath Orchestrator and supporting large-scale automation estates, including high-volume queue workloads and complex dependency chains.
Demonstrated engineering leadership running mission-critical production services in a regulated environment, with accountability for uptime, controls, and service outcomes.
Strong command of incident/problem/change management (incident leadership, RCA discipline, change risk governance, rollback readiness, PIR ownership).
Ability to influence and execute through global, cross-functional partners (Product, App teams, Infrastructure, IAM, Security, Risk) and manage competing priorities.
Proven experience in hybrid UiPath environments: UiPath Automation Suite (on-prem) plus UiPath Cloud, with ability to standardize governance across both.
Track record of delivering audit-ready operations: SoD, least privilege, access governance, evidence retention, and traceability.
Excellent written and verbal communication skills with experience providing executive-level status and risk framing.
Hands on AI models, with ability to quickly adapt and deliver improvements.

Nice To Haves

Experience with secrets management / privileged access patterns and operational controls in banking-grade environments (vault integration, credential rotation, break-glass).
Demonstrated people leadership (formal or matrix) in production engineering/operations, including mentoring talent and building sustainable operating models.
UiPath certifications (advanced developer/architect/Orchestrator operations) and/or platform operations credentials relevant to Automation Suite.
Experience implementing SRE-style practices for RPA/platform services (SLOs/SLIs, error budgets, reliability roadmaps, observability standards).
Experience driving CI/CD and controlled releases for UiPath packages/libraries across multiple environments.

Responsibilities

Own production reliability, performance, and control compliance for a large UiPath automation estate processing high volumes across complex workflows (hybrid Automation Suite on-prem + UiPath Cloud).
Partner globally with Product, Operations, App teams, Infrastructure, IAM, Security, and Risk to align priorities, manage dependencies, and deliver a reliability/control improvement roadmap.
Own release management for net-new and live BOT inventory: risk/impact assessment, test evidence, approvals, implementation/rollback plans, and post-change verification.
Provide engineering oversight of Orchestrator operations (queues, schedules/triggers, robots/machines, assets, package/version governance) across on-prem and cloud.
Set production engineering standards (logging, exception taxonomy, retry/idempotency, safe restart/resume) and mentor engineers to scale operational excellence.
Drive major incident management and cross-stack RCA/problem management, reducing repeat failures and improving MTTR for business-critical automations.
Ensure risk/audit readiness: least privilege, segregation of duties, access reviews, evidence retention, and traceability from change → release → runtime.

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