Lead Software Engineer - ServiceNow

Wells FargoConcord, CA
$119,000 - $224,000Hybrid

About The Position

Wells Fargo is seeking a Lead Software Engineer in Cybersecurity. This role will lead the conceptualization, design, development, implementation, and maintenance of new and existing features for the existing portfolio of applications.

Requirements

  • 5+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 5+ years of ServiceNow experience in building, implementing, and maintaining platform technologies, workflows and integrations
  • 3+ years of JavaScript development experience in ServiceNow
  • 2+ years of API experience
  • 2+ years of Agile experience

Nice To Haves

  • 2+ years educating/mentoring of less-experienced staff experience
  • ServiceNow certifications CSA & CAD
  • 1+ year of Agentic AI experience
  • Advanced oral, written and presentation communications including the ability to present technical information in a way that non-technical audiences will understand
  • Advanced problem solving and technical troubleshooting capabilities
  • Strong analytical skills and ability to solve complex technical problems
  • Experience maintaining sustainable, trust-based relationships with internal stakeholders and product partners

Responsibilities

  • Develop on the ServiceNow platform utilizing configuration and scripting
  • Collaborate with other lead engineers and architects on defining coding standards, processes, tooling and frameworks required for the delivery of features in the sprint or product backlog
  • Design, code, configure, unit test, maintain, and document software deliverables using agreed upon standards and tools
  • Ensure that solutions delivered by self or team members are secure and scalable, comply with defined standards and best practices
  • Ensure product backlog has appropriate technical stories and participates in their prioritization
  • Responsible for application solution quality from design and implementation to deploy and run
  • Responsible for communication and collaboration with key stakeholders in the delivery of features
  • Maintain depth of technical understanding of third party/cloud solutions
  • Evaluate technical impacts from and coordinates implementation of new product releases
  • Participate in sizing and estimation activities within the agile team
  • Communicate daily with the Scrum Master or Technical Product Owner and the Agile team on progress made, planned progress for the coming day, and reports any impediments/blockers
  • Participate in code reviews and sprint retrospectives; ensuring their ideas for team continuous improvement are communicated so that the overall process and team can improve sprint by sprint and readily receives feedback for self-improvement
  • Responsible for ensuring the quality of existing and new features through both manual and automated testing and use of continuous Integration techniques
  • Collaborate with business analysts to confirm understanding of business requirements relating to features to be delivered and to help business analysts define requirements that can be delivered from a technical perspective
  • Educate and provide guidance to less-experienced staff

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
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