About The Position

Nominal is seeking a product-minded frontend engineer to set the technical direction for how customers discover, adopt, and realize value from its Hardware Intelligence Platform. The role leads the frontend side of the Growth & Monetization team, spanning self-serve signup and onboarding, pricing and billing infrastructure, notifications, product discovery, and customer value realization. The team is also exploring AI-enabled experiences such as personalized onboarding, proactive adoption guidance, communicating customer value, and automated business value assessments for renewals and expansion. The engineer owns customer-facing experiences including signup, onboarding, checkout, and in-product value surfaces. They will identify growth constraints, set goals and priorities, and serve as the technical authority for customer-facing growth experiences. This is a hands-on role from the start: the engineer will design, build, and ship foundational experiences while owning both business outcomes and technical decisions. They will work closely with product, design, go-to-market leadership, and business leaders. As the team grows, the role may develop into leading the team. The position is based in an in-office environment, with the benefits section specifying five days per week in the office. Applicants must meet the stated U.S. citizenship, residency, refugee, asylee, or export-authorization eligibility requirements to conform to U.S. Government export regulations.

Requirements

  • At least 5 years of professional software engineering experience building polished, production-grade web applications.
  • Experience owning onboarding, checkout, or activation surfaces across multiple teams and defining what those teams built, not only how they built it.
  • Strong experience with React, TypeScript, and JavaScript, emphasizing performance, maintainability, and high-quality user experiences.
  • Experience tech-leading a team or formally mentoring engineers, setting standards, and being accountable for group delivery.
  • Experience serving as a frontend architecture and user-experience decision-maker in a domain and owning tradeoffs across engineering, product, and design.
  • Deep understanding of frontend architecture, state management, and accessibility.
  • Ability to identify opportunities from data, run experiments, and measure customer adoption and business growth impact.
  • Ability to clearly explain technical decisions to engineers and business leaders, and to design, build, ship, and operate owned work.
  • Must be a U.S. citizen or national, U.S. lawful permanent resident, refugee under 8 U.S.C. § 1157, or asylee under 8 U.S.C. § 1158, or be eligible to obtain required U.S. Department of State authorizations, to meet U.S. Government export regulations.

Nice To Haves

  • Experience building growth-focused experiences across onboarding, activation, conversion, or engagement.
  • Familiarity with A/B testing, product analytics, and behavioral instrumentation.
  • Experience with customer-facing analytics, personalization, or lifecycle engagement systems.
  • Experience building AI-powered interfaces, assistants, or agentic workflows.
  • Experience managing engineers or helping build a team from scratch, with interest in doing so again.

Responsibilities

  • Set technical strategy and own the roadmap for onboarding, activation, checkout, and value-realization surfaces; prioritize what gets built and why.
  • Identify technical and product constraints across acquisition, activation, retention, and monetization, and measure the business impact of addressing them.
  • Design, build, ship, and iterate on the team's initial customer-facing experiences and establish reusable engineering patterns.
  • Build dashboards, visualizations, and interactive experiences that communicate customer business outcomes, adoption milestones, and opportunities to realize more value.
  • Own signup, onboarding, checkout, and activation experiences to make customer journeys frictionless.
  • Build in-product notifications, feature announcements, contextual guidance, and personalized nudges that support product discovery and engagement.
  • Build self-serve monetization experiences for payments, usage visibility, trials, and upgrades.
  • Create intelligent and personalized AI-enabled product experiences that guide customers toward outcomes and recommend next steps.
  • Establish engineering standards, review practices, and operating norms for the new function, and help shape future hiring.
  • Design, build, ship, and operate the experiences the role owns; communicate technical decisions to engineers and business leaders.

Benefits

  • 100% coverage of medical, dental, and vision insurance.
  • Unlimited PTO and sick leave.
  • Free lunch, snacks, and coffee.
  • Professional development stipend.
  • In-office hardware lab with a $250 project stipend.
  • Annual company retreat.
  • 12 weeks of parental leave.
  • Fertility and family planning benefit of $15,000 lifetime.
  • Wellness stipend of $100 per month.
  • $500 per year hardware sensor stipend.
  • 401(k).
  • Employee-friendly equity terms.
  • In-office work five days per week.
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