Lead Ski Valet - Westin Riverfront Resort & Spa

The Westin Riverfront Resort & Spa•Avon, CO

9h•Onsite

About The Position

Make your winter season count at the Westin Riverfront Resort & Spa. We’re looking for a Lead Ski Valet to take the lead on daily ski valet operations while delivering the kind of attentive, polished service our guests expect. If you’re confident leading a team, enjoy working outdoors, and know how to make guests feel taken care of, this could be a great fit!

Requirements

1-2 years of leadership experience, demonstrating the ability to effectively guide and motivate a team.
Physical stamina required.
Occasionally lift and move up to 75 pounds.
Stand and maintain steady mobility for up to 8 hours.
Work outdoors for your entire shift.
Regularly push and pull carts and equipment weighing up to 250 pounds.

Responsibilities

Set the standard for guest service while guiding and supporting your team.
Oversee the storage and handling of guests' skis, poles, boots, and ski bags.
Assist with gondola and car loading and unloading.
Maintain a clean, organized, and efficient drop-off and pick-up station.
Assist guests from check-in to check-out.
Answer questions about the local area.
Work collaboratively with other departments to exceed guest expectations.
Tackle special projects and assist in other areas as needed.
Ensure compliance with all safety and security protocols.
Lead by example, ensuring proper training, equipment upkeep, and adherence to company standards.
Participate in training provided by Marriott and East West Resorts.