Lead Ski & Ride School

Vail Resorts•Newbury, NH

5d•Onsite

About The Position

Service is the foundation of everything we stand for at Vail Resorts and our Ski & Ride School Leads are no exception to facilitating this experience of a lifetime. Responsible for supervising school operations, Ski School Supervisors are devoted leaders committed to staff development and guest experience.

Requirements

High School Diploma or GED Equivalent required, Bachelor’s Degree in related field preferred
Current PSIA/AASI or equivalent certification required
1-3 years ski/snowboard instructor experience and 1 year of supervisory experience required
Ability to work a flexible schedule including nights, holidays, and weekends
Able to meet the physical demands of ski and ride training and drills
Must be able to communicate fluently in English
At least 18 years of age

Responsibilities

Oversee daily instruction at Ski and Ride School including curriculum development, scheduling, and assigning classes providing support with instruction as needed
Assist with administrative duties including hiring, scheduling, training, payroll, managing equipment inventory and reporting on guest feedback
Monitor and document instructor performance and behavior to provide meaningful feedback and direction, including recognition, correction action, or escalation if necessary
Maintain knowledge of and adhere to all applicable laws, regulations, and company policies
Adhere to all safety related programs including policy training and incident reporting
Coordinate with other management, departments, and third-party organizations as needed
Participate in leadership forums providing feedback and input on school operations, training, and continuous improvement opportunities
Other duties as assigned