Lead Service Technician/CDL w/tanker
About The Position
The Lead Technician-Service coordinates daily tasks and routines while managing multiple tasks in a team-driven, focused environment. The schedule is Thursday through Monday, with Tuesday and Wednesday off, and a 5 a.m. start time. The role combines service quality audits, driver support and training, customer issue resolution, safety-related duties, and operating service trucks to service portable restrooms and related equipment at designated work sites. The technician also conducts vehicle inspections, maintains required truck logs, and communicates with dispatch and management about operational matters.
Requirements
- At least two years of commercial driving experience.
- Valid driver license (CDL or non-commercial).
- Excellent time-management, customer-service, and communication skills.
- Strong problem-solving and decision-making skills.
Responsibilities
- Conduct random quality control audits of portable restrooms, sinks, holding tanks, and other services, assessing cleanliness, timeliness, customer satisfaction, and safety.
- Assist with accident investigations and complete required paperwork.
- Assist with safety tailgate meetings as needed.
- Help drivers address vehicle issues identified through DVIRs and report issues to management and safety personnel.
- Serve as the primary customer contact for service issues and work with management to resolve them.
- Assist with training new drivers and retraining current drivers.
- Model positive, professional attitudes and help promote them among employees.
- Conduct daily pre-shift and post-shift vehicle inspections and promptly report deficiencies to the shop.
- Report improper vehicle operation, faulty equipment, and unusual conditions to the Operations Supervisor/Manager.
- Operate service trucks to and from designated work sites according to daily routing information and service portable restrooms, holding tanks, sinks, showers, and related equipment according to company guidelines.
- Operate trucks to and from designated work sites as needed.
- Maintain telephone or radio contact with dispatch to receive instructions or changes to work locations.
- Maintain truck logs in accordance with state and federal regulations.
- Follow established safety rules and regulations.
- Perform other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
