Lead Service Technician-CDL w/tanker

United Site Services • San Bernardino, CA

3d

About The Position

The Lead Service Technician coordinates daily tasks and routines while managing multiple tasks in a team-focused environment. The role combines service quality oversight, driver support and training, customer issue resolution, safety activities, vehicle inspections, and operating service trucks to perform service work at designated sites. The technician follows company servicing guidelines and applicable safety, state, and federal requirements.

Requirements

• Minimum two years of commercial driving experience.
• Valid driver's license (CDL or non-commercial).
• Excellent time management, customer service, and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Conduct random quality-control audits of portable restrooms, sinks, holding tanks, and other equipment to assess cleanliness, timeliness, customer satisfaction, and safety.
• Assist with accident investigations and complete required paperwork.
• Assist with safety tailgate meetings as needed.
• Support drivers with vehicle issues identified through DVIRs and report issues to management and safety personnel.
• Serve as the primary contact for customers regarding service issues and work with management to resolve them.
• Assist with training new drivers and retraining current drivers.
• Serve as a positive role model and promote professional attitudes among employees.
• Conduct daily pre-shift and post-shift vehicle inspections, report deficiencies to the shop immediately, and report improper operation, faulty equipment, and unusual conditions to the Operations Supervisor/Manager.
• Operate service trucks to and from designated work sites using daily routing information; service portable restrooms, holding tanks, sinks, showers, and related equipment according to company guidelines.
• Operate trucks to and from designated work sites as needed.
• Maintain telephone or radio contact with dispatch to receive additional instructions or changes to work locations.
• Maintain truck logs according to state and federal regulations.
• Follow established safety rules and regulations.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed