Lead Service Technician (Hangar 44)

Mark-Taylor Residential•Phoenix, AZ

About The Position

Mark-Taylor is hiring a Lead Service Technician for Hangar 44 in Phoenix, Arizona. The role helps keep the community operating smoothly by performing maintenance repairs and supporting community upkeep while providing service to residents. The technician assists with make-ready units, diagnoses and repairs building systems and appliances, performs preventative maintenance and pool care, and helps maintain a safe property. The role also includes sharing on-call duties, assisting with inventory monitoring, and training and mentoring other service and facilities technicians.

Requirements

  • Advanced knowledge of plumbing, electrical systems, pool maintenance, HVAC, carpentry, landscape maintenance, appliances, and OSHA-related standards.
  • One or more industry-specific professional certifications, such as EPA, HVAC, CPO, or similar.
  • Service orientation.
  • Basic computer skills.
  • Basic understanding of written and verbal English.

Nice To Haves

  • Two or more years of experience as an apartment turn technician, maintenance technician, make-ready technician, or work order technician is highly desirable.

Responsibilities

  • Assist in completing make-ready units to Mark-Taylor standards and maintain an adequate supply of make-ready units for the community.
  • Troubleshoot, diagnose, and correct minor air conditioning and heating failures, appliance repairs, electrical problems, plumbing problems, minor carpentry issues, and drywall repairs.
  • Perform necessary repairs and preventative maintenance on vacant units as they become available.
  • Perform daily pool care, ensure the pool is in proper chemical balance, and keep the area free of safety concerns.
  • Complete minor roof repairs, re-key locks, and cut keys.
  • Inspect the property for safety hazards that may pose liability, correct hazards, and inform the Manager of Facilities and Service.
  • Share on-call duty with the Manager of Facilities and Service and service team members, and be available to go to the property if needed while wearing a uniform and badge.
  • Assist in monitoring inventory of parts and cleaning supplies.
  • Train and mentor other Service Technicians and Facilities Technicians.

Benefits

  • Employee rent discounts, subject to availability at each community.
  • Access to Mark-Taylor amenities.
  • Employee appreciation events.
  • Opportunities for career growth.
  • 401(k) with a robust company match.
  • Paid time off, sick time, holidays, and volunteer time.
  • Comprehensive medical, dental, and vision benefits for full-time employees.
  • Additional $3.00 per hour for all hours worked while on-call for service team members participating in the on-call rotation.
  • Additional hourly pay for EPA, CPO, and OSHA certifications.
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