Lead Service Technician-Indiana/Illinois

George E. Booth Co.•Greenwood, IN

1d•Hybrid

About The Position

George E. Booth Co. is a family-owned and operated industrial automation sales company looking to hire their next full-time Lead Service Technician based out of either Indiana or Illinois. The George E. Booth Co. is a major distributor of process instrumentation products, controls, and related services to customers in Illinois, Indiana, Kentucky, Ohio, and Tennessee. Founded in 1963, George E. Booth Sr. recognized that there would be a natural evolution in the development of products for the industrial instrumentation process field. The Lead Service Technician is responsible for providing hands-on field service execution, as well as technical leadership in the field of process control instrumentation, gas detection, and valves. This role combines senior-level technical expertise with mentoring and training responsibilities to support and develop the technical team while maintaining a significant presence in field operations. This position can be based in Illinois or Indiana.

Requirements

Minimum 5 years of experience in process control instrumentation, with at least 2 years in a lead or senior role
Associate degree in a technical field or equivalent work experience
Strong organizational and communication skills
Proficiency with Salesforce (SFDC) and basic computer applications
Willingness to learn new technologies and technical platforms
Clean driving record
Ability to stand, walk, bend, kneel, stoop, crouch, crawl, and climb
Capable of lifting and carrying loads up to 50lbs
Manual dexterity for working with hands, hand tools, and calibration equipment
Visual acuity for close work, distance viewing, and color differentiation
The employee will work in various industrial settings, occasionally exposed to moving mechanical parts, fumes, airborne particles, vibration and heights
Up to 50% Travel, typically 1-6 hours outside of the Indianapolis area, with occasional overnight stays.
On-call duty required

Nice To Haves

Experience in curriculum development and instructional design preferred

Responsibilities

Provide leadership and training for FS Technicians assigned
Serve as the primary technical resource for technicians, helping with technical issues.
Assess technician skill levels, identify training gaps, and coordinate with the Operations Manager to schedule necessary training when gaps are identified.
Collaborate with the ASP operations team to improve processes and reduce inefficiencies.
Work with ASP management to address team needs, including training and tool
Assist with calibration reviews and site audits as needed.
Review documentation packages being produced FS technicians
Ability to lead on-site teams for large projects
Install, troubleshoot, repair, and maintain instrumentation products, analytical devices, gas detection systems, and valves.
Diagnose root causes of equipment problems and develop permanent solutions.
Demonstrate technical competency with process control systems across various applications.
Read and interpret technical documentation, preparing summaries in both written and oral formats.
Understand applications and products related to level, pressure, flow, temperature, analytical, gas detection, valves and steam surveys.
Ability to provide technical instruction to customers.
Identify and communicate sales leads for products and additional services.
Maintain accurate and timely documentation, including field service reports and calibration certifications.
Other duties as assigned