Lead Service Technician

Mr Handyman of Waukesha & North Milwaukee•Village of Waukesha, WI

56d•$70,000 - $105,000•Onsite

About The Position

Mr. Handyman of Waukesha and North Milwaukee is seeking an experienced Lead Service Technician who takes pride in quality craftsmanship, professional customer service, and helping others succeed. This is a working leadership position. You will complete residential and light-commercial projects while setting the standard for workmanship, communication, organization, and job-site professionalism. You may also assist with training technicians, solving challenging project issues, and ensuring work meets our quality standards.

Requirements

At least ten years of professional handyman, remodeling, construction, or building-maintenance experience
Broad knowledge of residential repairs and improvements
Strong carpentry and finish-work skills
Ability to independently evaluate and complete projects
Experience leading, mentoring, or training other tradespeople
Excellent communication and customer-service skills
Professional appearance and dependable work habits
Ability to use mobile applications for schedules, job notes, and photos
Valid driver’s license and a safe driving record
Ability to pass applicable background and driving-record checks
Ability to lift and carry up to 50 pounds and safely work from ladders
Personal hand tools appropriate for the position

Nice To Haves

Rough and finish carpentry
Door and window repair
Drywall repair and finishing
Interior and exterior painting
Trim and molding installation
Cabinet and hardware installation
Flooring and tile repair
Deck, railing, and fence repair
Minor plumbing repairs
Light fixture and electrical-component replacement where legally permitted
Commercial facility maintenance

Responsibilities

Complete a wide range of repair, maintenance, and improvement projects
Perform carpentry, drywall, painting, door and window, flooring, and general repair work
Diagnose problems and recommend practical solutions
Review project scope and confirm pricing before beginning work
Identify changes in scope and document change orders
Communicate clearly with customers throughout each project
Lead by example and provide guidance to other technicians
Help technicians troubleshoot difficult projects
Inspect completed work for quality and customer satisfaction
Maintain an organized, safe, and professional job site
Accurately document work, materials, photos, and project notes
Coordinate with the office when additional work or appointments are needed
Support company safety procedures and operating standards