Lead Server

Sterling • West Palm Beach, FL

2d • Onsite

About The Position

The Lead Server is responsible for enhancing the overall dining experience through the provision of exceptional oversight and culinary training to dining staff employees and to uphold service standards of all menu offerings through multiple dining venues. This is to be handled in The Sterling Touch® professional, friendly, courteous, helpful and timely manner, resulting in a very high level of satisfaction for Residents and their guests. This position is under the general guidance of the Dining Manager in accordance with Community standards, processes, procedures, practices, and philosophies. This role is responsible for training new team members with onboarding, job orientation, E-Menu training, and dining service standards.

Requirements

• Ability to read, write and understand the English language in order to direct, manage, hire and train kitchen staff, complete requisitions, read recipes and communicate with other employees as well as Residents and their guests.
• Sufficient manual dexterity of hands and arms in order to use all kitchen equipment and utensils (e.g. knives, spoons spatulas, tongs, slicers, etc.)
• Ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull and work continuously without sitting for extended periods of time.
• Ability to lift or carry, push, or pull up to 50 pounds.

Nice To Haves

• High School Diploma or GED, preferred.
• Three or more years of serving experience, preferred.

Responsibilities

• Enhance the overall dining experience through exceptional oversight and culinary training to dining staff employees.
• Uphold service standards of all menu offerings through multiple dining venues.
• Provide service in a professional, friendly, courteous, helpful, and timely manner.
• Train new team members with onboarding, job orientation, E-Menu training, and dining service standards.

Benefits

• Generous Paid Time Off (PTO) program offering 120 hours of PTO in the first year, increasing to 160 hours in the second year, and continuing to build with length of service.
• Affordable insurance options for medical, dental, vision and more.
• 401(k) with a 4% company match on a 5% contribution.
• Automatic life insurance and AD&D coverage for all team members with a robust employee assistance program (EAP).
• Free employee meals (must meet eligibility requirements).
• Grand Spa & Fitness facilities available for use at designated times.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED