Lead Server - Country Store

Franciscan Ministries•Lindenhurst, IL

9d•$16 - $18•Onsite

About The Position

In this role, you will be responsible for the day-to-day service operations within specified areas of Dining Services. The Lead Server helps to guarantee the highest quality program for the residents. Supporting our front-line team in providing exceptional service.

Requirements

High School Diploma/GED required
3+ years in food service
Amazing customer service skills
Excellent oral and written communication skills
Food Handler’s certificate or other required certification as specified by state guidelines

Nice To Haves

associate’s degree in food service preferred

Responsibilities

Lead associates in providing the highest quality food and services for all residents and dining guests.
Ensure the dining room is sanitary, organized, and fully stocked at all times.
Ensureservice stations and dining room are properly setup and ready prior to each meal.
Provide training to new staff in fine-dining principles, service etiquette, and other dining services.
Verify that all job cards (cleaning lists and side work) are being completed for each shift.
Assign or complete the closing check-out list at the end of the shift.
Conduct daily pre-service meeting and documentation for each shift.
Review daily associate assignments, the menu, food ingredients (gluten-free, allergens, etc.) and communicate new policies/procedures or other pertinent information to the associates.
Enforce the uniform policy and temperature-control guidelines.
Monitor and document inventory and communicate needs to the rest of the dining services leadership team for ordering purposes.
Perform other duties as needed.
Comply with all policies and procedures.
Process transactions through register system.
Prepare resident orders (lunch specials, making sandwiches).
Verify and process internal food ordering.