Lead Server Marina Bar & Grill
About The Position
Lead by example at one of the most scenic waterfront restaurants on Florida's Emerald Coast! As the Lead Server at Marina Bar & Grill, you'll help create memorable dining experiences while supporting the restaurant leadership team in daily operations. This hands-on role combines exceptional guest service with team leadership, helping ensure every shift runs smoothly while inspiring fellow team members to deliver outstanding hospitality. If you enjoy working in a fun, fast-paced atmosphere with beautiful bay views and love helping others succeed, this is the perfect opportunity.
Requirements
- Previous serving experience required.
- Outstanding guest service and communication skills.
- Strong leadership and coaching abilities.
- Ability to multitask in a fast-paced, high-volume restaurant.
- Positive attitude with a team-first mindset.
- Excellent organizational and problem-solving skills.
- Ability to remain calm and professional during busy service periods.
- Strong attention to detail and commitment to creating memorable guest experiences.
- Follow all company safety policies, food safety standards, responsible alcohol service guidelines, and applicable local, state, and federal regulations.
- Appropriate personal protective equipment must be used when required.
Nice To Haves
- High school diploma or equivalent preferred.
- Previous leadership, trainer, or lead server experience preferred.
- Knowledge of food, beverage, wine, and cocktail service is a plus.
Responsibilities
- Welcome guests with genuine hospitality and provide exceptional food and beverage service throughout their dining experience.
- Serve as the shift leader by assisting restaurant management with daily operations and supporting the service team.
- Lead by example by maintaining the highest standards of professionalism, teamwork, and guest service.
- Assist with opening and closing procedures, ensuring all side work and checklists are completed.
- Help organize server sections and communicate reservations, large parties, and special events with the team.
- Share daily food, beverage, and promotional features with staff to ensure product knowledge.
- Coach and mentor new and existing servers on service standards, menu knowledge, and guest engagement.
- Monitor the dining room to ensure guests receive prompt, attentive service and quickly address concerns to ensure guest satisfaction.
- Assist in resolving guest issues professionally and escalate concerns to management when appropriate.
- Support food runners, bartenders, hosts, and bussers during busy periods to maintain smooth restaurant operations.
- Process guest payments accurately using the point-of-sale system.
- Maintain cleanliness and organization throughout the dining room, service stations, and outdoor seating areas.
- Follow all responsible alcohol service guidelines and company policies.
- Promote a positive, energetic, and team-oriented work environment.
- Perform additional duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
