HC Lead Server
About The Position
We’re looking for a hospitality-focused leader who is passionate about customer service, team development, and creating exceptional dining experiences for residents. At Dallas Retirement Village, our Lead Servers play a key role in maintaining a welcoming dining environment while supporting daily dining room operations and mentoring team members. This position combines hands-on resident service with leadership responsibilities, helping ensure dining standards, cleanliness, and service excellence are consistently achieved. If you enjoy leading by example, building relationships, and delivering outstanding hospitality, we'd love to meet you.
Requirements
- Minimum one year of customer service experience required.
- Oregon Food Handler's Card or ability to obtain upon hire.
- Ability to successfully complete ServSafe training.
- Strong customer service and hospitality skills.
- Excellent communication and interpersonal abilities.
- Ability to mentor and support team members.
- Basic math and cash-handling skills.
- Professional, dependable, and service-oriented attitude.
Nice To Haves
- High school diploma or equivalent preferred.
- Previous food service or restaurant experience preferred.
- Previous leadership, trainer, or team lead experience preferred.
Responsibilities
- Oversee dining room operations while ensuring residents receive exceptional service and hospitality.
- Serve meals.
- Assist residents during dining service.
- Train and mentor dining staff.
- Schedule and assign tasks.
- Monitor dining room appearance and cleanliness.
- Maintain pantry organization.
- Ensure food safety and sanitation standards are followed.
- Assist with dishwashing and cleaning duties.
- Maintain food temperature documentation.
- Monitor food storage and labeling procedures.
- Participate in staff training programs.
- Help improve the overall dining experience.
- Work closely with residents, dining staff, and leadership to create a welcoming atmosphere where residents enjoy every meal.
Benefits
- Medical, Dental, Vision Insurance and Flexible Spending Accounts
- Every Day Pay!
- 403(b) with company match
- PTO + 6 paid holidays
- Daily Pay options available
- Tuition reimbursement & scholarship programs
- Life and disability insurance
- Day Care
- Supportive team environment with growth opportunities
- Professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
