Server Lead - NE

Pomperaug Woods IncSouthbury, CT
$19 - $22Onsite

About The Position

We’re looking for a Lead Server (Trainer) who leads by example—someone who isn’t afraid to grab an apron, take a section, and show the team what great service really looks like. This is a working lead position. You’re not just managing—you’re serving right alongside the team. You’ll be on your feet most of the day—standing, walking, bending, lifting (up to 50 lbs), and staying active in a fast-paced dining environment. We’re more than a workplace—we’re a community. Our wellness-focused culture supports residents and team members in meaningful ways, offering a fulfilling environment where your leadership and service truly matter.

Requirements

  • High school diploma or equivalent
  • At least 2 years of Lead Server or Trainer experience in a fine dining restaurant, hotel, club, or similar setting
  • Proven ability to take tables and lead service simultaneously
  • Strong leadership, communication, and coaching skills
  • Comfort using POS systems
  • Flexible availability, including weekends
  • Required state health and/or alcohol certification
  • A positive, team-first attitude and a genuine love of hospitality

Responsibilities

  • Actively take and serve tables during meal service, delivering warm, attentive, professional hospitality
  • Take orders, answer menu questions, deliver meals, refill beverages, and clear tables with grace and efficiency
  • Set the tone on the floor by modeling service standards and professionalism
  • Coordinate seating of residents and guests to ensure smooth, timely service
  • Supervise the appearance of the dining room and server stations
  • Schedule server stations and assign pre- and post-shift side work
  • Train and mentor new and existing servers, including safety and service protocols
  • Manage meal counts, reservations, and additional charges using the POS system
  • Communicate with the Dining Room Manager regarding flow, staffing, and guest experience
  • Step in where needed—from beverage and bar service to hands-on support during busy shifts
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