Lead Security Monitor

Urban Strategies LLCSan Benito, TX
Onsite

About The Position

The Lead Security Monitor is responsible for overseeing all security monitoring operations within an ORR funded UAC shelter to ensure the continuous safety, supervision, and protection of children, staff and visitors in compliance with ORR Policy, the cooperative agreement, state licensing requirements and agency policy. This role provides direct supervision and leadership to Security Monitors, ensures proper operation and documentation of surveillance systems, maintains line-of sight and accountability standards, and serves as a key operational contact during incidents, emergencies and audits. The Lead Security Monitor will also assist the Direct Care Staff in ratio as needed.

Requirements

  • High School Diploma or GED equivalent
  • Three years of experience working with youths or similar environment
  • Prior supervisory experience strongly required
  • Professional Competencies: Diversity, Conflict Management, Communication, Proactivity, Multi-task
  • Organizational Competencies: Leadership, Teamwork, Community Approach
  • Skills: Office 0365; Bilingual (English – Spanish)
  • Driver’s License
  • Ability to work flexible Schedules including nights, holidays and weekends and other shifts if needed.
  • Ability to respond on-site during emergencies
  • Physical ability to assist with evacuations if required
  • Criminal Background clearance
  • National Sex Offender clearance
  • TB Test
  • Drug testing
  • All requirements must meet ORR, federal and state licensing standards

Nice To Haves

  • Associates degree in related field
  • 5 years' experience working with youth in a ORR shelter program
  • Office 365, Excel, Video Technology software
  • Bilingual (English, Spanish and Creole)

Responsibilities

  • Providedirect supervision, coaching, and oversight toSecurity Monitors across all shifts.
  • Services as a lead responder for security-related incidents, disturbances, or emergencies.
  • Assign posts,monitorstaffing coverage,and ensure 24/7 security monitoring coverage per ORR requirements.
  • Ensure staff follow all ORR policies, shelterproceduresand safety protocols.
  • Conduct shift briefings and debriefings to communicate expectations, incidents, and operational updates.
  • Mayparticipatein hiring, training, performance monitoring,and corrective actions for security monitor staff.
  • Oversee continuous monitoring of all camerasystems,alarms, and security technology.
  • Ensure all surveillance systems are operational,recorded at all times, and properly time/date stamped.
  • Immediately report, document, and escalate any systems outages, blindspotsor malfunctions.
  • Ensures access control protocols are followedbystaff, visitors,contractorsand vendors.
  • Maintainaccuratedaily security logs, incident reports, and monitoring documentation.
  • Ensure incident reports are accurately completed andsubmittedwithin required ORRtimeframes.
  • Support Direct Care Staff during transitions, movement, emergencies, and staffing shortage as needed whilemaintainingsupervision oversight.
  • Ensure children are supervised at all times,and that line-of-sight supervision standards are maintained.
  • Monitor for andimmediatelyreport any behavior, conditions, or incident that could threaten child safety orwelfare.
  • Ensure compliance with ORR standards related to child protection, prohibited conduct, incident reporting,and mandatory reporting requirements.
  • Participate in emergency drills, safety meetings, and corrective action planning.
  • Other duties as assigned by supervisor.
  • Evacuates site with short notice in case of an emergency
  • Must be able to assist in evacuation due to severe weather threats(i.e., hurricanes, flooding.)
  • Adheres to Urban Strategies, ORR and State regulations, policies and procedures.
  • Performs duties in a safe manner.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Company-paid life insurance
  • Company-paid disability insurance
  • 401K matched contributions up to 4%
  • Employee Assistance Program
  • Vacation time
  • 9 Sick Days
  • 11 Holidays
  • Long-term disability
  • Short-term disability
  • Company-provided laptop for positions that require them
  • Company-issued cellphone for positions that require them
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