Lead, Security IoT Solutions & Maintenance

The Mosaic Company•Bartow, FL

13d•Onsite

About The Position

The Mosaic Company is seeking a Lead, Security IoT Solutions & Maintenance to support its global effort to centralize and standardize video and access control management, product standardization, and the overall global security maintenance program for over 62 sites worldwide. This role will lead and build the Global Physical Security Maintenance program, encompassing traditional security hardware and systems, physical security IoT, global video management convergence, and physical and virtual security identity and access management. The position requires leveraging technology to enhance business operations, from camera monitoring to access control and critical infrastructure protection, with an understanding of enterprise cybersecurity requirements. This role is crucial for ensuring Mosaic stays current with and optimizes security technologies.

Requirements

Bachelors Degree required, with a major in Computer Science, Cyber Security, Any IT Related Degree, Security Systems Management or related field.
10+ years of Security Maintenance, Security Integrator, IT or Cyber Security related work experience with multi-site responsibilities and multiple access control systems.
Experience interpreting and implementing physical security and risk management requirements.
Knowledge of Access Control Systems, Intrusion Detection Systems, and Travel Security best practices.
Strong analysis and problem-solving skills.
Ability to work in an agile, extremely high-paced and ever evolving daily work environment.
Experience in general contracting process, procedures, and stakeholder liaison.
Exceptional relationship with management, competency and sensitivity of security issues.
Ability to operate ethically and professionally within the regional and Mosaic Corporate requirements.
Possess strong customer service acumen, diplomacy and ability to work with all levels of the organization.
Operate confidentially, discretely, and maintain the highest level of operational security.
Continuously drive advancement of security technology.
Ability to provide oversight across multiple initiatives or projects simultaneously.
Possess self-initiative and the ability to energize, innovate and operate with agility to improve Mosaic’s security culture.
Advanced Literacy in all computer Based products used by Mosaic Corporate Security.
Must have working knowledge of Alert Enterprise System.
Must be Certified on Genetec Access Control & Video management or must obtain the Genetec Certification Within 3 months of appointment.

Nice To Haves

Certified to work on current mosaic physical security systems preferred

Responsibilities

Manage the daily global security maintenance operations, including building and managing a global team of technicians/technical professionals (contractor and employee).
Oversee the security maintenance and management of security technology programs/platforms.
Develop and maintain Mosaic’s global security technology infrastructure.
Routinely audit and monitor compliance with Mosaic IT & Cyber Security standards and policies.
Oversee and liaison with contract security integrators/technical service providers globally and collaborate with the Security Convergence for Brazil (and LATAM).
Manage the service delivery of various servers, databases (physical and virtual), and provide subject matter expertise and technical support.
Work with the Mosaic Global Network team to design and support security convergence systems.
Provide technical information and requirements for new systems and integration globally.
Provide subject matter expertise across all facets of security technology and system interoperability.
Manage and build out the global security maintenance team across all sites globally, including contract management.
Manage the security maintenance contractor ecosystem.
Provide analytical reports to the Mosaic corporate security team.
Provide project development, design, programming, and execution of systems across North America.
Respond to and develop measures and procedures for regulatory requirements for National Critical Infrastructure protection.
Keep current with security alerts and advisories, assess risk, and lead response efforts.
Maintain ownership of all security technology related documents, policies, procedures, projects, and document control processes.
Produce and maintain detailed knowledge articles and "how-to" documents for critical physical security systems (Genetec, Alert Enterprise, Kantech, Milestone, etc.).
Document all knowledge related to Mosaic Global Security systems and hardware in a user manual format.
Conduct miscellaneous tasks that may require travel regionally and globally.
Manage and maintain Milestone & Genetec Video Management Systems, Access Control Systems (Genetec, Telematica, Rhonda), Physical Identity Access Management System (Alert Enterprise), Lobby Works Visitor Management System, and TechSphere Biometric Management System.
In coordination with Mosaic IT & Cyber Departments, manage Physical Security Servers, Network Support, IP Addresses, Integration, System Upgrades, Licensing, Password, and IT Security Requirements.
Provide Service, Break-Fix Support, Vendor Coordination, System Design, Client Support, Video Extraction and Evidence Preservation, Server Clusters, Database and Data Retention, and Document Retention.