Lead Scientific Support Specialist

Thermo Fisher Scientific•Boston, MA

1d•Onsite

About The Position

Unity Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address our customer’s laboratory's business needs. This position directs the daily workflow for a small team under the direction of the site lead and/or supervisor, enabling the team to consistently deliver high levels of customer service in support of our contractual obligations. May oversee service offerings including but not limited to: order/stockroom/dock management, procurement, material handling, chemical tracking, glass wash, media/reagent preparation, and cell culture support operations. Effectively lead a diverse cross-functional team of on-site lab specialists. Responsible for complete employee lifecycle management: new hire selection, identification of training needs and solutions, coordinating development training, and employee performance evaluations. Deliver on committed contractual scope of work. Assist with tracking business metrics. Implement SOPs, conduct site audits, and assist with completion of annual physical inventory. Drive process improvement culture by supporting Practical Process Improvement (PPI) initiatives. Represent Thermo Fisher Scientific at all times throughout customer locations, professionally and positively. Be involved with and support safety programs such as hazard identification, conduct inspections and incident reporting/investigations as required. May perform other responsibilities as assigned by management. Engage in Media and Buffer Prep, working with autoclaving, weighing, dissolution and mixing. Work with, weigh and mix potentially hazardous chemicals. Support large scale media development with expertise, delivering accurate batches.

Requirements

High school diploma or equivalent required.
3+ years of progressive, proven experience required.
Experience working in Good x Practice (GxP) environment and International Air Transport Association (IATA)/ U.S. Department of Transportation (DOT) Hazardous Goods certification required.
Knowledge of OSHA General Industry requirements are also a plus.
Leadership abilities and interpersonal skills are required to lead and enhance team culture.
Strong verbal and written communication skills.
Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software.
Possesses strong analytical abilities to problem solve, make timely decisions, re-balance staff workloads, and coordinate multiple overlapping priorities, while functioning in a fast-paced work environment.
Ability to lift, push, and pull 30-40 pounds consistently; lift 50 pounds occasionally, including operation and use of pushcarts, pallet jacks, forklifts, etc.
Regularly required to stand or walk for prolonged periods.
Ability to work overtime, as needed.

Nice To Haves

Associate degree in a related field preferred, or a combination of education and experience that demonstrates the required skills.
Military Service/Training in lieu of a degree may also be considered.
Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Responsibilities

Directs the daily workflow for a small team under the direction of the site lead and/or supervisor.
Oversee service offerings including but not limited to: order/stockroom/dock management, procurement, material handling, chemical tracking, glass wash, media/reagent preparation, and cell culture support operations.
Lead a diverse cross-functional team of on-site lab specialists.
Responsible for complete employee lifecycle management: new hire selection, identification of training needs and solutions, coordinating development training, and employee performance evaluations.
Deliver on committed contractual scope of work.
Assist with tracking business metrics.
Implement SOPs, conduct site audits, and assist with completion of annual physical inventory.
Drive process improvement culture by supporting Practical Process Improvement (PPI) initiatives.
Represent Thermo Fisher Scientific at all times throughout customer locations, professionally and positively.
Be involved with and support safety programs such as hazard identification, conduct inspections and incident reporting/investigations as required.
Engage in Media and Buffer Prep, working with autoclaving, weighing, dissolution and mixing.
Work with, weigh and mix potentially hazardous chemicals.
Support large scale media development with expertise, delivering accurate batches.

Benefits

Competitive remuneration
Annual incentive plan bonus
Healthcare
A range of employee benefits
Innovative, forward-thinking organization
Outstanding career and development prospects
Exciting company culture that stands for integrity, intensity, involvement, and innovation!
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO)
10 paid holidays annually
Paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave)
Accident and life insurance
Short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount