Lead Sales Coordinator

Air Tech of Houston • Katy, TX

3d • $50,000 - $100,000

About The Position

The Lead Sales Coordinator helps drive revenue growth and improve customer satisfaction by maximizing opportunities within the existing customer base. The role follows up with customers who have received estimates, purchased services, or previously interacted with the company, helping ensure opportunities are not missed and customers receive a seamless experience from sale through installation. The position also coordinates installation schedules and manages city permitting processes so projects remain compliant and on schedule.

This role contributes to increased revenue, improved sales conversion, stronger customer satisfaction and retention, greater installation efficiency, faster project completion, and additional lead and sales generation opportunities. It offers the opportunity to support company growth while building customer relationships and helping a fast-growing operation.

Requirements

• Strong communication and relationship-building skills.
• Comfort making outbound follow-up calls.
• Strong phone and communication skills.
• Highly organized with excellent attention to detail.
• Ability to manage multiple priorities simultaneously.
• Self-motivated and results-driven.
• Customer follow-up and sales support skills.
• Scheduling and coordination skills.
• Permit processing and compliance skills.
• Problem-solving and customer service skills.
• CRM and computer proficiency.
• Experience in customer service, inside sales, scheduling, project coordination, or administration.

Nice To Haves

• Experience with permits, construction, HVAC, plumbing, electrical, or home services.

Responsibilities

• Follow up on unsold estimates and previously quoted customers.
• Recover lost sales opportunities through proactive outreach.
• Conduct customer “Happy Check” calls to assess satisfaction and identify additional needs.
• Coordinate installation schedules between customers and operations teams.
• Manage installation availability and scheduling efficiencies.
• Submit, track, and coordinate city permits to keep projects compliant and on schedule.
• Communicate permit status with municipalities, inspectors, customers, and internal teams.
• Maintain accurate customer records and follow-up activities.
• Collaborate with sales, dispatch, service, and installation departments.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed