LEAD SALES ASSOCIATE

Goodwill Industries - Knoxville•ROCKWOOD, Rockwood, TN, US, TN

7d•$0 - $11•Onsite

About The Position

Goodwill Industries--Knoxville, Inc. is seeking a part-time Lead Sales Associates for our retail store in Rockwood. Ideal candidates will be energetic, flexible, have excellent customer service skills, and be able to pass a pre-employment drug screen. Summary: Complete opening and closing duties of the store and to provide support for other team members in the absence of the Manager/Assistant Manager. Customer service, sales, cashiering, stocking, sorting, inventory management, sizing, color coordination, and cleaning activities in a retail store.

Requirements

Energetic, flexible, and have excellent customer service skills.
Able to pass a pre-employment drug screen.
Leadership skills
Follow procedures
Lead by example
Focuses on solving conflict, not blaming; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
Is consistently punctual and at work on time.
Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; upholds organizational values.
Follows policies and procedures; Supports the organization's goals and values.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Responsibilities

Ensure open and close store procedures are followed.
Support/direction of other team members in store task.
Responsible for store operation, in the absence of Manager/Asst Manager.
Receive donations: greet donors, accept and unload donated materials, and thank donors for their donated items.
Processing: sort, separate, and hang clothing and household items. Sort, test, clean, and mark small appliances, housewares, shoes, seasonal items, and other assorted merchandise.
Cashiering: Conduct sales transactions and maintain control of cash and credit card transactions by following proper procedures for voids, discounts, refunds, checks, and credit card payments.
Cleaning duties (including but not limited to) floors, shelves, windows, break room, store fixtures, fitting rooms, dock area, store exterior, and merchandise counters. Report issues that require maintenance repairs.
Customer service activities (including but not limited to) customer assistance, pricing merchandise, fitting room, offering recycling bags, explaining store operations, and other sales techniques that may enhance the store’s sales and community image.
Able to work a flexible schedule, including nights and weekends.