Lead Retoucher & AI Imaging Specialist
About The Position
The Lead Retoucher & AI Imaging Specialist is a hands-on creative technologist responsible for elevating ecommerce imagery through expert retouching, AI-assisted workflows, and quality leadership. Reporting to the Associate Director, Digital Imaging & Content Supply Operations, this role sits at the intersection of craftsmanship and innovation—driving excellence in traditional retouching while helping shape how AI-generated imagery is responsibly introduced into production. This is a highly collaborative, execution-focused role for someone who loves building scalable workflows, refining imagery at a premium level, and staying at the forefront of imaging technology.
Requirements
- Bachelor’s degree in photography, digital media, visual arts, or a related field
- 6+ years of professional retouching experience in ecommerce or high-volume commercial environments
- Advanced expertise in Adobe Photoshop and modern retouching workflows
- Hands-on experience with AI-generated or AI-assisted imaging, including prompt development
- Experience with DAM tools such as Bynder or similar
- Experience reviewing and coordinating work with offshore or external partners
- Strong communication skills and a collaborative mindset
- High attention to detail and comfort working in fast-paced, deadline-driven environments
Nice To Haves
- Fashion or luxury retail experience preferred
Responsibilities
- Act as the lead retoucher for ecommerce photography across still-life and on-figure imagery
- Guide and support a team of two ecommerce retouchers through complex edits, edge cases, and tight production timelines
- Step in hands-on when higher-level expertise or additional capacity is required
- Ensure consistent color accuracy and product integrity across all imagery
- Perform targeted quality reviews to maintain brand standards at scale
- Create, test, and refine prompts for AI-generated and AI-assisted imagery
- Evaluate AI outputs for realism, brand alignment, and production readiness
- Stay current on emerging AI imaging tools and apply them thoughtfully to production use cases
- Help determine which content types are best suited for AI generation versus traditional photography
- Partner with the Associate Director to evaluate, onboard, and support offshore retouching partners
- Review offshore output, provide clear feedback, and guide corrective action when needed
- Collaborate with photographers, art directors and content operations partners
- Contribute to scalable workflows that balance automation, offshore production, and internal editing
- Document best practices as tools, standards, and workflows continue to evolve
Benefits
- Generous Paid Time Off & Holiday Calendar
- Summer Fridays
- Internal Mobility Across Brands
- Cross-brand Discount
- Exclusive Employee Sales
- Fav 5 Cards (MK Discount for friends and family)
- 401k Match
- Paid Parental Leave
- Thrive Wellness Program
- Commuter Benefits
- Gym Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
