Lead Restoration Technician

Pro-Claim Group • Richmond, BC

6d • CA$30 - CA$35 • Onsite

About The Position

A Lead Restoration Technician plays a crucial role in coordinating and leading flood restoration projects while upholding our organization's commitment to developing people, caring for the planet, building communities, and restoring homes. As a hands-on leader, you will oversee the execution of flood remediation activities, manage a team of technicians, ensure compliance with safety regulations, and foster positive relationships with clients and community stakeholders.

Requirements

• 2 – 5 years of experience in the Restoration industry is preferred.
• 2 – 5 years working in the trades, construction or renovation industries.
• Pass a criminal background check and driver’s abstract check, to our approval.
• Participate in the on-call rotation.
• Excellent communication skills.
• Must be willing to shave all facial hair at any time due to wearing either a full-face or half-face respirator.
• Possess strong leadership abilities with previous experience in team management and coordination.
• In-depth knowledge of flood restoration techniques, equipment, and industry best practices.
• Effective communication skills, both verbal and written, enabling clear interaction with team members, clients, and different stakeholders.
• Strong problem-solving skills, with the ability to prioritize tasks, manage resources, and meet deadlines.
• Strong interpersonal skills, including conflict resolution abilities.
• Great time management abilities.
• Capable of lifting, pushing, and pulling a minimum of 50 lbs.
• Possess their WRT certification through IICRC.

Nice To Haves

• Be knowledgeable of local building code requirements is a nice to have.
• Exposure to project management is preferred.
• CCT, FRST, and AHERA certifications are all considered assets.

Responsibilities

• Lead and supervise flood restoration projects from start to finish, ensuring adherence to project scope, timelines and quality standards.
• Conduct site assessments, evaluate the extent of water damage, and develop restoration plans.
• Coordinate and allocate tasks among the team, ensuring efficient workflow.
• Provide technical guidance and support to technicians, ensuring the application of proper flood remediation techniques and equipment usage.
• Monitor project progress, identify and address any issues or obstacles and implement corrective measures as necessary.
• Foster a collaborative, supportive work environment that encourages professional growth and employee engagement.
• Provide ongoing training and development opportunities to enhance team members’ technical skills and knowledge.
• Ensure effective communication channels within the team and promote a culture of open dialogue and problem-solving.
• Serve as the primary point of contact for clients, establishing and maintaining strong working relationships.
• Uphold a high standard of customer service, ensuring client satisfaction.
• Promote our organization’s social purpose.
• Conducting site orientation and managing all temp labour that may be on site.
• Maintain the safety of workers and property on job sites.
• Planning labour needs with Dispatch and Project Manager teams.
• Ensure all documentation and reporting are completed by the end of the day.
• Adhere to applicable safety internal policies and province regulations, PPCR safe work practices and procedures, and promote a health and safety culture.
• Be environmentally conscious and focus on sustainable practices during restoration operations.
• Be proficient in applicable Labourer and Technician tasks.
• Maintaining a neat and orderly company vehicle if assigned.
• Assisting with other restoration repair aspects from time to time, such as drywall board-ups.

Benefits

• FREE Extended Health and Dental Benefits!
• Group Retirement Savings Plan (And RRSP Matching!).
• Tuition Reimbursement.
• $500.00 per year for each paramedical service we offer (i.e., massage therapy, physiotherapy, chiropractor).
• $750.00 per year for Mental Health-related services, such as clinical psychologists, registered clinical counsellors, etc.
• An additional $500.00 per year for single plans and $1000.00 per year for family plans via our Health Care Spending Account to put towards your extended health and dental benefits.
• Long-Term Disability and Life Insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed