Lead Restoration Technician

911 Restoration of Appleton-Oshkosh•Oshkosh, WI

12d•$25 - $32•Onsite

About The Position

We’re hiring a Lead Restoration Technician to lead water mitigation jobs in the field, manage technicians on-site, and ensure projects are completed safely, efficiently, and to IICRC standards. This is a hands-on leadership role for someone who can run a job from start to finish and communicate clearly with customers and the team. 911 Restoration of Appleton – Oshkosh is a full-service property restoration company focused on giving customers a Fresh Start after water, fire, mold, or sewage damage. We’re known for fast response, professional service, and quality work done to IICRC standards.

Requirements

IICRC WTR (Water Damage Restoration Technician) (or equivalent water certification)
IICRC certification (active/valid)
Valid Drivers Licence (active/valid)
Restoration field experience (lead/crew lead experience preferred)
Strong understanding of IICRC standards and water mitigation best practices
Reliable, organized, and able to make decisions on-site
Strong customer service and communication skills
Ability to lift/move equipment and work in challenging environments
Valid driver’s license and clean driving record

Nice To Haves

Additional IICRC certifications (ASD, AMRT, FSRT, OCT, etc.)
Experience with insurance documentation platforms and job file compliance
Experience training/mentoring technicians

Responsibilities

Lead water mitigation projects from arrival through dry standard
Direct and support technicians/helpers on-site (assign tasks, ensure quality)
Set up, monitor, and break down drying equipment (air movers, dehumidifiers, etc.)
Perform moisture mapping and job documentation (readings, photos, daily notes)
Communicate professionally with customers and provide clear updates
Maintain job site safety, cleanliness, and professional appearance
Coordinate with management/office on job status, materials, and scheduling
Participate in emergency response/on-call rotation