Lead Restoration Technician

PALM BUILD LLC•Charlotte, NC

11d•$20 - $27•Onsite

About The Position

PALM BUILD LLC is looking for a skilled and motivated Lead Restoration Technician to join our growing team in Charlotte, NC. This is your opportunity to take the lead on meaningful restoration projects, guide a talented crew, and make a real difference for property owners in their time of need. If you thrive in a hands-on environment and take pride in quality craftsmanship, we want to hear from you!

Requirements

Previous water restoration experience REQUIRED
Crawlspace experience REQUIRED
Must be familiar with IICRC standards and procedures
Valid driver’s license REQUIRED
Must be proficient with technology and mobile apps/software
Strong communication and customer service skills
Ability to lift 50+ pounds
Comfortable working in confined spaces and challenging environments
Strong work ethic, reliability, and professionalism

Nice To Haves

IICRC certifications are a plus
Water restoration: 1+ year
Crawlspace work: 1+ year

Responsibilities

Perform water mitigation and restoration services
Work extensively in crawlspaces, including water extraction, drying, and moisture remediation
Set up and monitor drying equipment such as dehumidifiers and air movers
Remove damaged materials and perform light demolition work
Take moisture readings and document job progress
Upload job documentation, photos, and notes using mobile apps/software
Maintain clean and organized job sites and company vehicles
Communicate professionally and efficiently with homeowners, office staff, and team members
Participate in after-hours and weekend emergency response rotation