Lead Respite Worker
About The Position
New North Citizens’ Council (NNCC) is a community-based nonprofit organization dedicated to improving the quality of life for residents through education, workforce development, family support, and community services. NNCC is committed to equity, inclusion, and culturally responsive service delivery. The Lead Respite Worker supports individuals and families participating in the DDS Community Respite Program by providing direct respite services and assisting with program coordination. Working under the direction of the Program Coordinator, this role facilitates individual and group respite activities for children and adults with intellectual and developmental disabilities, promotes community inclusion, and ensures participant safety and well-being. The position also provides transportation support using program vehicles, including a handicap-accessible van.
Requirements
- High School Diploma or GED required.
- Valid Massachusetts Driver’s License required.
- Reliable, registered and insured personal vehicle required.
- Ability to safely operate program vehicles, including handicap-accessible vans.
Nice To Haves
- Minimum of two (2) years of experience in human services, respite care, family support, or a related field preferred.
- Experience supporting children and/or adults with intellectual and developmental disabilities strongly preferred.
- Knowledge of Positive Behavioral Support (PBS) and Applied Behavior Analysis (ABA) interventions preferred.
- Bilingual and bicultural (English/Spanish)
- Experience working in a nonprofit, community-based, or human services environment
- Experience working with diverse populations
Responsibilities
- Provide community-based respite care and support to assigned individuals and families in accordance with DDS regulations and program guidelines.
- Deliver respite services in one-on-one and group settings for children and adults with intellectual and developmental disabilities.
- Support participants in engaging in meaningful recreational, educational, and community activities.
- Promote positive behavior, inclusion, independence, and social interaction.
- Understand and respond appropriately to participants’ healthcare, safety, and behavioral needs.
- Implement Positive Behavioral Support strategies and therapeutic interventions when appropriate.
- Assist the Program Coordinator in organizing, planning, and facilitating group respite activities and events.
- Maintain effective communication with the Coordinator, Navigator, families, and other team members.
- Coordinate transportation to approved activities and appointments for assigned individuals.
- Demonstrate knowledge of community resources, recreational opportunities, and local programs.
- Organize tasks efficiently and manage time effectively to meet program needs.
- Serve as a resource and role model for respite staff and volunteers during activities.
- Assist in supporting program operations and ensuring quality service delivery.
- Complete and submit required weekly documentation, activity logs, and participant records accurately and on time.
- Maintain confidentiality and comply with DDS policies, agency procedures, and safety standards.
- Ensure all transportation and participant safety protocols are followed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
