Lead Residential Monitor (8316)

The Salvation Army•Tampa, FL

6d•Onsite

About The Position

This position is responsible for providing an advanced level of direct services in a long-term shelter environment (three months or more). The role is to model leadership to other Resident Monitors in maintaining order, rule compliance, and ensuring a safe and drug-free environment while working collaboratively with other staff to provide quality services and maintaining a therapeutic community. The Lead Resident Monitor accepts and processes residents into HMIS (Homeless Management Information System) for overnight stays, monitors resident activities to ensure safety, security, and compliance with behavioral expectations, maintains accurate records and logs, and ensures the lodge is kept neat and orderly.

Requirements

High School diploma or G.E.D.
Four years of related experience in the social services field with six months of supervisory experience OR Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
CPR and First-Aid training certification
Level 2 background screening

Responsibilities

Plans, schedules and assigns work of Resident Monitors.
Instructs and trains employees in proper methods and procedures.
Monitors work in progress and upon completion to ensure compliance with established shelter/lodge policies and procedures.
Assists employees in resolving routine problems.
Notifies Manager of unique or personnel problems.
Provides an advanced level of custody, care and supervision to clients during all shifts.
Models professional demeanor, attitude and boundaries to staff.
Monitors the activities of the lodge residents ensuring safety and compliance with house rules.
Monitors cameras and makes periodic rounds of entire facility.
Records unique situations occurring on assigned shift.
Accepts and processes residents into HMIS (Homeless Management Information System) in order for them to stay in lodge/shelter overnight.
Monitors the activity of residents on an assigned shift ensuring safety, security and compliance to behavioral expectations.
Maintains accurate and complete records and logs containing pertinent information.
Ensures that lodge is maintained in a neat and proper order.