Lead Residential Counselor (Brain Injury)

Vinfen • Haverhill, MA

6d

About The Position

The Lead Residential Counselor BID supports management in its administrative role to ensure a high-quality service environment and serves as shift lead to ensure supports are delivered as designed. The role provides individual and group support to people in their homes, teaches skills that enhance independence and self-advocacy, and supports choices that contribute to a good and meaningful life. The Lead Residential Counselor helps maintain a safe, secure, and clean residential environment and supports individuals in participating fully in their communities, developing and maintaining friendships, and strengthening family engagement and partnerships.

The position also provides administrative support to the Program Director, including staff scheduling, new-staff training, and assistance with clinical paperwork. It contributes to the development, implementation, and documentation of treatment and clinical programs, maintains records and medication documentation, and helps ensure regulatory and organizational compliance. The position may provide transportation and shift coverage at other homes or programs as assigned.

Vinfen is a nonprofit health and human services organization established in 1977. It serves individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges. The company has 3,500 employees and provides services at more than 550 sites throughout Massachusetts and Connecticut.

The stated pay range is USD $23.32 per hour.

Requirements

• One to two years of experience or training in a related function.
• High school diploma or equivalent.
• Valid driver's license presented at employment; must be at least 21 years old, have held a valid U.S. driver's license for at least six months, and pass a driver's screening background check.
• If using a personal vehicle, maintain adequate insurance and a safe driving record, subject to annual checks.
• Ability to work collaboratively with co-workers, management, and other stakeholders.
• Knowledge of administrative practices and personal computer applications and equipment.
• Ability to multitask in a time-sensitive environment, stay organized, exercise good judgment, and solve problems and make decisions in stressful situations.
• Ability to adapt communication to different individuals and communicate effectively orally and in writing.
• Sensitivity to cultural, religious, racial, disability, and gender issues.
• Participatory, collaborative, and teaching skills; ability to work independently and as part of an interdisciplinary team.
• Ability to work professionally and confidentially, learn and practice new skills, and perform consistently.
• Required physical ability to assist clients with activities of daily living and to stand, walk, bend, kneel, stoop, crouch, crawl, climb, sit, reach, use stairs, and maneuver through narrow spaces or hallways.
• Ability to lift at least 25 pounds using proper lifting techniques or a two-person lift.
• Ability to operate a computer and office equipment such as a calculator, copier, and printer.
• Ability to remain stationary 50% of the time as needed and to bend, reach, file, sit, stand, and move around the facility.
• Ability to speak, hear, and communicate with clients, staff, and external representatives.
• Visual abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
• CPR certification required within two weeks of hire.
• First Aid certification required within two weeks of hire.
• MAP certification required within 150 days of hire.
• Safety Care certification required within 90 days of hire.
• Positive Behavioral Supports Tier II certification required prior to hire.
• NET required.

Nice To Haves

• Bachelor's degree preferred.
• May be asked to obtain CBIS (Certified Brain Injury Specialist).

Responsibilities

• Help individuals become fully integrated into their communities, access community-based supports and resources, and develop and maintain friendships.
• Plan recreational and social activities that promote social inclusion and emotional well-being.
• Support individuals in making choices, advocating for themselves, and participating in decisions about their supports and lives.
• Support access to assistive technology and adaptive equipment to augment communication, community access, and independent living.
• Support individuals in securing and maintaining work, volunteer, and other community engagement opportunities.
• Encourage individuals and their families to maintain strong partnerships with staff and other interested parties.
• Provide administrative support to the Program Director, which may include scheduling shift activities, training new staff, and assisting with clinical paperwork.
• Serve as designated lead staff for shift management and clinical programming.
• Assist with developing, implementing, and documenting treatment, including ISP/PSTPs and clinical programs.
• Provide training and support in rehabilitative and behavioral interventions, monitoring, fire and safety regulations, appointment scheduling, money management, activities of daily living, shopping, meal planning and cooking, household chores, and use of generic resources.
• Perform hands-on program tasks as needed to implement support plans.
• Provide transportation as necessary.
• Assess individuals' physical and emotional status and report changes to a supervisor.
• Monitor individual funds as needed and maintain individual records, behavior and academic data, progress notes, incident documentation, and communication logs.
• Procure, store, administer, document, and dispose of medication according to MAP requirements, funding-source regulations, and company policy.
• Communicate with and provide information to interested parties, including the program nurse, case managers, and Visiting Nurses Association.
• Attend mandated training and staff meetings, and assist with orienting new staff.
• Ensure compliance with internal and external regulatory policies, procedures, and standards.
• Maintain home safety and upkeep, including housekeeping, snow shoveling, and trash removal.
• Follow corporate and divisional policies and procedures, including safe work practices, workers' compensation, universal precautions, and exposure control.
• Complete paperwork and logs, including communication logs, community membership logs, and activity schedules.
• Provide shift coverage in other homes or programs as assigned and help maintain required staff-to-individual ratios.
• Assist the Program Director in securing shift coverage when necessary.
• Serve as a human rights advocate, provide physical intervention or First Aid during behavioral or medical emergencies, and serve as a reporter to the Disabled Persons Protections Commission.
• Perform other related duties as required.

Benefits

• Fully funded 401(a) employer-sponsored retirement plan requiring no employee contribution, as well as an employee-funded 403(b) plan.
• Medical, dental, and vision plans for employees scheduled to work 30 hours per week or more, with an employer contribution toward medical insurance costs.
• Employer-paid life, accidental death and dismemberment, and long-term disability insurance.
• Employer-paid short-term disability insurance for qualifying employees.
• Flexible Spending Reimbursement Accounts for health and dependent care.
• Voluntary term life, whole life, accident, critical illness, and hospital indemnity insurance.
• Paid time off for employees scheduled to work 20 hours or more per week.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED