Lead Residential Care Specialist (11:00 PM - 7:00 AM) - Jackson, MS

Canopy Careers•Jackson, MS

1d•Onsite

About The Position

Canopy Children's Solutions, founded in 1912, is Mississippi's leading nonprofit provider of children's behavioral health, educational, and family support solutions. We are committed to honoring the voice of Mississippi children and families and are recognized as a Great Place to Work® for the fifth consecutive year. Our mission is to help children thrive and empower families to overcome extraordinary challenges. The Lead Residential Care Specialist (Lead RCS) plays a crucial role in providing a therapeutic environment for youth in the CARES Center program by directly supervising Residential Care Specialists and youth during assigned shifts. This role combines supervisory and direct care duties, working collaboratively with the CARES team to fulfill the organization's mission. The Lead RCS supports the Residential Life Coordinator with scheduling, payroll, and disciplinary matters, and works with the Residential Training Coordinator on training and onboarding. Ensuring continuity of care across units during their shift, the Lead RCS is responsible for supervising direct reports, actively engaging with youth in therapeutic activities, and serving as a positive adult role model.

Requirements

Prior experience working with children and adolescents required.
Excellent communication skills required.
Must be at least twenty-one (21) years old.
Must possess a valid driver’s license and the ability to be covered by agency insurance provider.
Must be able to read, write, speak and understand English, and to communicate in a therapeutic and professional manner.

Nice To Haves

Experience at CARES preferred.
Some college preferred.
Previous supervisory or leadership experience preferred.

Responsibilities

Assigning RCS's to a unit for the shift.
Coaching RCS's involved in significant milieu disruptions or emergency safety interventions on preventative measures in accordance with Managing Aggressive Behavior.
Provide on-the-job training for all new hires in their first week on the unit.
Provide as needed feedback for RCS's.
Lead staff debriefs after significant events as needed in conjunction with the Residential Training Coordinator.
Lead all pre-shift "pass down" meetings to ensure proper transfer of information necessary for a safe and therapeutic shift in coordination with fellow Lead RCS's.
Provide all relevant information to fellow Lead RCS's on upcoming shifts prior to the "pass down" meetings to ensure proper continuity of care on each shift.
Attend all Child and Family Team meetings and clinical communities on a rotating basis with other Lead RCS's or provide notes when no Lead RCS is able to attend that week to the Care Support Specialists and Nurse Practitioners.
Notify Residential Life Coordinator of any administrative issues that arise on the shift.
Notify Residential Training Coordinator of any training issues that arise with RCS I's.
Approve all temporary timesheets for RCS's assigned to them.
Assist Residential Training Coordinator to ensure all assigned RCS's are in compliance with HR and Training standards.
Document weekly supervision, annual reviews, and as needed disciplinary actions for assigned RCS's.
Teach youth activities of daily living, social skills, conflict resolution, how to effectively problem solve and independent living skills.
Create opportunities to learn and practice skills mentioned above through experiential activities and games, including proper debriefing.
Assure appropriate implementation of therapeutic systems, implementing consequences and assigning restorative tasks as appropriate.
Assist with admissions on a rotating basis with other Lead RCS's, including but not limited to checking in belongings, assisting with initial orientation of the youth to the campus/school, and escorting the youth to their assigned location.
Observe and engage with youth so as to prevent and pro-actively de-escalate out of control behavior daily.
Make Supervisors, Clinical and Administrative Staff aware of any anticipated problems with youth.
Provide transportation for youth, as needed, in an agency vehicle in a safe and responsible manner.
Respond appropriately to youths’ acting out behavior utilizing safe physical intervention in accordance to MAB curriculum when necessary.
Ensure that a debrief with youth after each emergency safety intervention (ESI) occurs.
Assure the safety of the facility and youth by reporting environment of care concerns/problems to supervisor.
Participate in scheduled training opportunities to meet and maintain the specific staff training requirements of licensing and accrediting agencies.
Complete proper documentation and forms for Incidents, Precautions and all other required documentation.
When working overnight shifts, complete necessary paperwork on a rotating basis, including but not limited to shift reports, behavior sheets, and roster reports.
Perform other duties as assigned.