Lead, Replenishment Operations

Total Wine & More•SSC - MD, MD

6d•Onsite

About The Position

Total Wine & More is seeking a Lead, Replenishment Operations to join our Supply Chain team in Bethesda, MD. In this role you will optimize the processes and workflows employed by the team in support of product flows from multiple distribution centers. The ideal candidate will be inquisitive, meticulous, and able to drive collaboration cross-functionally to advance objectives. You will spearhead the data exchanges with external business partners and resolution of issues while working to redesign and implement initiatives to drive improved efficiency and accuracy. You will report to the Director of Supply Chain Operations.

Requirements

Bachelor’s degree in Supply Chain, Business, Engineering, or related field preferred or equivalent years of experience
3-6 years of experience in process design and implementation preferred
Retail experience preferred
Experience in reengineering processes using AI-powered tools
Proven success in implementing change in inter-dependent team environments
Strong communication skills and ability to build effective relationships with internal and external partners
Advanced proficiency in Microsoft Excel and SQL; intermediate VBA skills preferred

Responsibilities

Lead and design supply chain processes and workflows to optimize product flow to stores, driving efficiency, accuracy, and consistency across replenishment operations
Oversee and advise on issue resolution in partnership with internal teams and external partners, ensuring commitments are met while identifying and implementing process enhancements
Innovate and lead process automation initiatives to streamline workflows, improve data integrity, and reduce manual effort across systems and operations
Lead and manage the timely distribution of accurate item master data, cost information, and purchase order details to external partners, ensuring data quality and operational alignment
Manage and guide cross-functional projects and direct-to-store delivery operations, including freight and warehouse expense reconciliations, ensuring financial accuracy and on-time execution